DANNIELLE MAYS
Pontiac
Summary
Compassionate Human Services Professional dedicated to enhancing client dignity and independence. Delivered high-quality care and support across diverse home care settings while fostering trusting relationships with clients and families. Pursuing a Bachelor’s degree in Human Services, emphasizing a commitment to community service and professional growth.
Overview
6
6
years of post-secondary education
10
10
years of professional experience
Work History
Caregiver
Honor Care Professional
07.2024 - Current
- Provided assistance to clients with activities of daily living, including bathing, dressing, grooming, and personal hygiene.
- Prepared balanced, nutritious meals tailored to individual dietary needs, enhancing overall client well-being.
- Maintained clean, safe, and organized living environments through routine housekeeping and laundry services.
- Managed grocery shopping and essential household errands, fostering client independence and daily living quality.
- Transported and accompanied clients to medical appointments, ensuring safety and timely attendance.
- Offered companionship and emotional support while promoting dignity, respect, and independence.
- Monitored and documented client condition changes, ensuring timely communication of concerns to healthcare providers.
Hospitality Associate
Extended Stay of Auburn Hills
08.2025 - 01.2026
- Delivered high-quality customer service to ensure guest satisfaction and encourage positive reviews and repeat stays.
- Facilitated guest check-in, check-out, reservations, and inquiries, enhancing overall stay experience.
- Assisted guests with check-in, check-out, reservations, and general inquiries to ensure a smooth stay experience.
- Addressed guest requests and maintenance concerns promptly, collaborating with staff to resolve issues effectively.
- Streamlined front desk operations by managing guest records, payments, and service documentation efficiently.
- Supported housekeeping operations by ensuring rooms met cleanliness, safety, and comfort standards for extended-stay guests.
- Tracked inventory levels of guest supplies and amenities to ensure availability. and restocking of guest supplies and amenities.
Receptionist
Lear Corporation
09.2016 - 10.2023
- Answered phones and greeted visitors, ensuring a welcoming environment.
- Scheduled appointments, maintained calendars, and coordinated meetings to optimize team workflow.
- Conducted training sessions on Microsoft Word, PowerPoint, and Excel for staff development.
- Collated and distributed mail, supporting staff communication and facilitating facilities training.
- Collated and distributed mail to support staff communication and facilitate training.
- Assisted in training staff on security protocols and procedures to ensure safety compliance.
Education
BA DEGREE - PENDING - HUMAN SERVICES
Southern New Hampshire University
Manchester, NH 01.2023 - 08.2026
HIGH SCHOOL DIPLOMA -
NORTHERN HIGH SCHOOL
Pontiac, MI 08.2004 - 06.2007
Skills
- Patient care
- Client advocacy
- Client condition monitoring
- Meal Planning & Preparation
- Medical transportation
- Housekeeping & Home Maintenance
- Errand management
- Organizational skills
- Strong Communication and Interpersonal Skills
- Team Collaboration
- Professional integrity
- Ethical standards
Awards And Memberships
National Society of Leadership and Success (NSLS), 09/22/23
Timeline
Hospitality Associate
Extended Stay of Auburn Hills
08.2025 - 01.2026
Caregiver
Honor Care Professional
07.2024 - Current
BA DEGREE - PENDING - HUMAN SERVICES
Southern New Hampshire University
01.2023 - 08.2026
Receptionist
Lear Corporation
09.2016 - 10.2023
HIGH SCHOOL DIPLOMA -
NORTHERN HIGH SCHOOL
08.2004 - 06.2007