Danniesha Murphy

• Manage daily operations of legal office, ensuring efficient workflow and adherence to compliance standards. Being the face of the firm.
• Supervise a team of office and reception personnel to enhance

customer service and operational efficiency.

• Create reports, presentations and other materials for executive staff.
• Coordinated office events, seminars and meetings for staff and clients.
• Support financial reporting through bill.com and SAP Concur.
• Enhance communication between departments by facilitating regular team meetings and updates on projects.
• Oversee visitor management, security functions, and OSHA compliance to maintain a safe work environment.
• Oversee office service operations, including management of print, scan, and copy projects. Direct mail sorting and delivery processes to enhance efficiency. Manage catering services for lunch and dinner events. Supervise reception support and streamline invoice and expense processing. Coordinate vendor relationships to ensure service quality.
• Coordinate schedules and managed calendars for multiple attorneys, ensuring optimal time management.
• Handle sensitive information with discretion, maintaining confidentiality of client data at all times.
• Manage vendor relationships, securing competitive pricing while maintaining high-quality services.

• Oversee day-to-day office operations and provide general administrative support
• Serve as the point of contact for visitors, vendors, and facility management, maintaining a clean and professional office environment
• Purchase office supplies and equipment, ensuring proper stock levels and coordinate daily lunches for onsite staff
• Create and host weekly All Hands presentations as part of the People Ops team
• Plan and coordinate team-building events, social activities, and holiday parties
• Assist the People Ops team with workspace improvements, onboarding/offboarding processes, and SWAG distribution
• Synchronize interview schedules, welcome onsite candidates, and coordinate travel arrangements
• Support C-level executives with expenses, calendars, travel, and special projects
• Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
• Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
• Spearheaded community outreach initiatives, improving company's local reputation and engagement.

• Managed daily operations across site, ensuring compliance with company policies and local regulations.
• Implemented community engagement programs, enhancing resident satisfaction and community cohesion.
• Developed and maintained budgets for multiple properties, optimizing resource allocation and cost management.
• Trained and mentored property staff, fostering professional development and improving team performance.
• Analyzed occupancy trends to inform strategic planning and marketing initiatives for site improvements.
• Conducted regular property inspections to uphold maintenance standards and assess community needs effectively.
• Streamlined property management processes for increased efficiency and cost savings.
• Managed budgets, financial reports, and rent collection for multiple properties, ensuring fiscal responsibility.
• Optimized use of property management software to streamline operations, improve accuracy in financial reporting, and enhance overall efficiency.
• Managed capital improvement projects, enhancing property value and curb appeal for residents.

• Acted as the primary point of contact for visitors, vendors, and facility management
• Assisted HR with onboarding and offboarding processes and other assigned HR projects
• Issued new and replacement key cards, deactivated access for terminated employees, and managed alarm system operations
• Supported C-level executives with expense reporting, calendar management, project coordination, and travel arrangements
• Managed office/facility budgets, office layout planning, and ensured adequate inventory levels for mailroom supplies
• Coordinated office-related vendor services and scheduled maintenance or repairs
• Led strategic planning initiatives for office improvements, driving long-term operational success and employee satisfaction.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
• Spearheaded community outreach initiatives, improving company's local reputation and engagement.

• Supervised all site personnel, established schedules, and assigned necessary resources to manage and maintain the community effectively
• Maximized occupancy rates, collections, physical appearance, resident retention, and compliance standards
• Fostered strong communication with residents, implemented retention programs, and ensured a pleasant atmosphere
• Maintained visibility and professionalism within the community, including handling rent collection, enforcing collections procedures, and managing evictions
• Coordinated with vendors and contractors to maintain property standards
• Analyzed market trends to inform strategic planning for property improvements and pricing strategies.
• Conducted thorough property inspections to maintain safety standards and identify necessary repairs.
• Coordinated move-ins/move-outs efficiently for minimal vacancy periods – maximizing rental income potential.
• Streamlined administrative processes for efficient rent collection and accurate record keeping.
• Organized regular community events to build connections among residents and enhance their living experience.

• Responsible for lease-ups, meeting prospective residents, and evaluating market trends
• Planned and executed leasing and marketing strategies, updated materials, and trained leasing staff
• Conducted apartment tours, implemented outreach marketing, and ensured compliance with Section 42 Guidelines and Fair Housing policies
• Generated monthly financial statements for review by upper management.
• Generated weekly reports summarizing occupancy status of each unit within the complex.
• Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
• Coordinated with maintenance staff to ensure apartments were ready for new tenants on time.

• Collaborated with Property Manager to execute marketing efforts and organized community events
• Achieved a 98% lease closing rate over six consecutive months, earning 'Employee of the Month' twice
• Analyzed community needs through surveys, guiding program development and resource allocation.
• Served as a liaison between residents and management, addressing concerns promptly and professionally.
• Helped with collection and analysis of data for preparation of monthly reports.
• Facilitated open forums for residents to voice concerns and suggestions, leading to a more inclusive environment.
• Developed and implemented training programs for staff.

• Conducted tours for prospective residents, managed rental payments, and implemented cost control measures to achieve high net operating income
• Processed accounts payable/receivable, payroll, and ensured compliance with HUD income guidelines
• Increased on-time payments by 51% by implementing updated online collection procedures
• Managed and oversaw operations, maintenance and administration of properties.
• Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
• Facilitated tenant paperwork processing and verification.
• Analyzed market conditions regularly to identify opportunities for improving operational efficiency.

• Supported three attorneys with court scheduling, client appointments, case filing, and other legal tasks associated with attorney support
• Conducted client interviews and intake services, drafted court documents, and maintained case files
• Corresponded with clients, insurance adjusters, and other attorneys, ensuring accuracy and confidentiality in all communications
• Redacted sensitive information from legal documents and maintained cost records
• Prepared and organized legal documents for court filings and client meetings.
• Maintained case management systems, tracking deadlines and important dates for compliance.
• Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.

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• Handled high volumes of incoming calls professionally while directing inquiries to appropriate personnel within the firm.