Dannika Cains
New Orleans,LA
Summary
Compassionate professional in healthcare, adept at performing venipuncture and blood collection tasks with precision and care. Known for maintaining high productivity levels and efficiently completing procedures to uphold patient comfort and accuracy. Skilled in specimen handling, data entry, and patient education, ensuring safe and effective practices. Excel in communication, empathy, and adaptability, fostering positive patient experiences and efficient clinical workflows.
Overview
7
7
years of professional experience
Work History
Office Assistant
Operation Restoration
New Orleans, LA
08.2023 - 12.2023
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Organized and scheduled meetings and appointments for management.
- Inventoried and ordered materials, supplies and services.
- Assisted in onboarding new employees by providing orientation materials and training resources.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Completed and mailed contracts, invoices or checks.
- Greeted visitors in a professional manner and provided assistance when necessary.
Specimen Processor/Certified Phlebotomist
Ocshner Medical Center
New Orleans, LA
12.2021 - 03.2023
- Processed hematology and chemistry samples.
- Troubleshot technical issues that arose during the specimen processing process quickly and effectively.
- Assisted other departments with sample collection processes when needed.
- Trained new personnel on proper specimen preparation techniques and documentation requirements.
- Prepared reagents used in testing processes following strict sterile technique protocols whenever applicable.
- Labeled and numbered specimens for accurate recordkeeping and blind testing.
- Operated laboratory equipment such as centrifuges, pipettes, and microscopes.
- Utilized personal protective equipment while handling biohazardous material safely and securely at all times.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
Certified Nursing Assistant
Maison Orleans Healthcare Center
New Orleans, LA
05.2020 - 10.2021
- Provided emotional support to family members regarding end-of-life decisions.
- Administered medications and educated patients and families on correct at-home administration.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Observed patients for any changes in their physical or mental condition.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
Home Health Aide
Advance Home Health
New Orleans, LA
07.2016 - 03.2020
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Assisted clients with bathing, dressing and incontinence care.
- Provided companionship and monitored health condition of clients.
- Maintained clean and well-organized environment for client happiness and safety.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Administered prescribed medications under direction from physician.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Planned, prepared or served meals to patients according to prescribed diets.
Education
LSBME Lab Assistant -
Operation Restoration
New Orleans, LA07-2023
Phlebotomy Certification -
Impressive Healthcare
New Orleans, LA02-2023
High School Diploma -
Landry Walker High School
New Orleans, LA05-2014
Skills
- Safe specimen handling
- Documentation compliance
- Advanced word processing
- HIPAA compliance
- Specimen handling protocols
- Meeting planning
- Scheduling
- Resourceful
- Appointment scheduling
Timeline
Office Assistant
Operation Restoration
08.2023 - 12.2023
Specimen Processor/Certified Phlebotomist
Ocshner Medical Center
12.2021 - 03.2023
Certified Nursing Assistant
Maison Orleans Healthcare Center
05.2020 - 10.2021
Home Health Aide
Advance Home Health
07.2016 - 03.2020
LSBME Lab Assistant -
Operation Restoration
Phlebotomy Certification -
Impressive Healthcare
High School Diploma -
Landry Walker High School