Danny Araiza Jr
El Paso
Summary
Helpful Customer Experience Representative passionate about delivering exceptional customer service to promote loyal business. Pleasant demeanor and excellent problem-solving skills. Dedicated to sales and identifying complete and lasting solutions to customer problems.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to seek new opportunities and utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
12
12
years of professional experience
2016
2016
years of post-secondary education
Work History
Customer Experience Representative
Enterprise Rent-A-Car
El Paso
10.2015 - 01.2026
- Key roles were to provide excellent customer service to customers.
- Maintain sales on all products such as protections, gas, upgrades, etc
- Front of the line in making sure customers are taken care of and aware of the rental procedure.
- Ensured customer satisfaction by responding to customer’s questions about different protection products and vehicles.
Banquet Server
Coronado Country Club
El Paso
10.2013 - 12.2014
- Set up banquet tables according to event specifications and customer preferences.
- Delivered food and beverages to guests in a timely and professional manner.
- Assisted in the coordination of large events, ensuring smooth service flow.
- Maintained cleanliness and organization of dining areas throughout events.
- Provided exceptional customer service, addressing guest inquiries and needs promptly.
- Supported event breakdown by clearing tables and resetting for future functions.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Education
Irvin High School
El Paso, TXSkills
- Customer service
- Sales coordination
- Product knowledge
- Customer relationship management
- Effective communication
- Attention to detail
- Adaptability
- Complaint handling
- Multitasking
- Product sales
- Negotiation skills
- Goal setting
- Credit card payment processing
- Billing adjustments and refunds
- Active listening
- Event coordination
- Conflict resolution
References
References available upon request.
Timeline
Customer Experience Representative
Enterprise Rent-A-Car
10.2015 - 01.2026
Banquet Server
Coronado Country Club
10.2013 - 12.2014
Irvin High School