Danny Brown
Pecos
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
12
12
years of professional experience
Work History
General Manager
Pizza Hut
08.2011 - 06.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
Electrical Apprentice
Longstar Trucking & Well Services
08.2015 - 10.2018
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Contributed to a positive work environment by maintaining professionalism and adhering to company policies at all times.
- Spliced, joined and connected wire to accurately install new electrical systems.
Education
High School Diploma -
Pecos High School
Pecos, TX2011
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Customer Relations
- Relationship Building
- Staff Training
- Motivation
- Staff Motivation
- Sound Judgment
- Engaging personality
- Teamwork and Cooperation
- Creative capabilities
- Lockout and tagout procedures
- Personal Protective Equipment
- Tools and mechanical equipment
- Troubleshooting
- Safety awareness
Timeline
Electrical Apprentice
Longstar Trucking & Well Services
08.2015 - 10.2018
General Manager
Pizza Hut
08.2011 - 06.2023
High School Diploma -
Pecos High School