Danny Charik
Lead Sales Manager
Laguna Hills,CA
Summary
Results driven retail management professional with strong focus on team collaboration and operational excellence. Skilled in inventory management, customer service, and staff training. Known for flexibility in adapting to changing needs and consistent track record of driving sales and enhancing customer satisfaction. Dependable leader with strategic mindset and ability to foster positive work environment.
Overview
17
17
years of professional experience
3
3
Languages
Work History
Senior General Manager
Stress Free Auto Care
03.2025 - Current
- Directed daily business operations, ensuring efficient workflows, high service standards, and achievement of organizational goals.
- Led, coached, and developed cross-functional teams, improving employee performance, engagement, and retention.
- Managed budgets, financial reporting, and operational KPIs to drive profitability and support strategic decision-making.
- Implemented process improvements and customer service initiatives that enhanced client satisfaction while maintaining a positive, low-stress work environment.
- Implemented processes that streamlined workflow and reduced service times across multiple locations.
- Directed operational strategies to enhance service efficiency and customer satisfaction.
Lead Sales Manager
3M Oceanside Autoglass and Tint
01.2018 - 07.2025
- Collaborated with other departments to develop strategies for cross-selling products and services.
- Led company-wide initiatives to improve sales processes and streamline operations for efficiency.
- Conducted regular performance reviews with team members, offering constructive feedback for improvement.
- Continuously refined our value proposition by staying informed about competitor offerings and adjusting messaging accordingly.
- Managed a team of sales associates, providing ongoing support and guidance for their professional growth.
- Consistently met or exceeded quarterly sales targets, contributing to overall company success.
- Boosted team morale by creating an inclusive work environment that encouraged collaboration and open communication.
- Maintained up-to-date knowledge of products and services offered to
- Assisted sales team members in developing customer relationships, and building customer loyalty.
Internet Sales Manager
Bob Baker Jeep Dodge Chrysler Ram and Alfa Romeo
01.2015 - 12.2018
- Responded to internet inquiries and phone calls in timely matter.
- Kept detailed records of sales and contracts.
- Trained sales staff on company procedures and salesmanship.
- Provided superior and individualized customer service.
- Increased repeat business by developing loyalty program for online customers.
- Trained new hires on internal systems and processes, ensuring smooth integration into the sales team.
- Improved customer satisfaction by promptly addressing inquiries and concerns via email and live chat.
- Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
Restaurant Manager
Primo Pizza Pasta
01.2013 - 12.2015
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Gap Outlet
Lead Store Manager
01.2009 - 12.2013
- Streamlined inventory management for optimal stock levels and reduced waste.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
- Improved operational efficiency by regularly reviewing workflows identifying areas for improvement.
- Collaborated with corporate leadership to align store initiatives with company goals and objectives.
- Oversaw daily operations, ensuring smooth workflow and efficient
- Ensured compliance with all company policies, procedures, and
- Enhanced customer satisfaction through excellent service, attention to detail, and timely resolution of issues.
- Conducted competitor analysis staying informed about market trends adjusting strategies accordingly.
Education
Bachelor of Science - Business Administration And Management
Miracosta College
Oceanside, CA 05.2001 -
Skills
Sales presentations
Sales strategy development
Competitor analysis
Sales pipeline management
CRM software proficiency
Sales team oversight
Effective selling techniques
Sales reporting
Team building
Goals and performance
Accomplishments
- Achieved top sales monthly goals by completing the selling of over 240 cars in one year with accuracy and efficiency.
- Supervised team of 6-10 staff members.
- Consistently achieved the highest sales conversion rate in the company by leveraging consultative selling techniques and delivering exceptional customer experiences.
- Led the organization in Average Retail Order (ARO), maximizing revenue through strategic product recommendations, upselling, and client relationship management.
- Exceeded sales performance goals while maintaining top rankings in both conversion and transaction value, contributing significantly to overall company revenue growth.
Timeline
Senior General Manager
Stress Free Auto Care
03.2025 - Current
Lead Sales Manager
3M Oceanside Autoglass and Tint
01.2018 - 07.2025
Internet Sales Manager
Bob Baker Jeep Dodge Chrysler Ram and Alfa Romeo
01.2015 - 12.2018
Restaurant Manager
Primo Pizza Pasta
01.2013 - 12.2015
Gap Outlet
Lead Store Manager
01.2009 - 12.2013
Bachelor of Science - Business Administration And Management
Miracosta College
05.2001 -
Volunteer Work
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Represented organization positively and professionally while providing community with much-needed services.
- Used strong interpersonal communication skills to convey information to others.
- Raised awareness about environmental issues through educational workshops.