Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
CustomerServiceRepresentative

Danny Diarte

Mesa,AZ

Summary

Born in Inglewood, CA and moved to Arizona at the age of 3. I played many sports while i was young and worked for my parents (painting, house cleaning) until I was old enough to start working for myself. I've worked in the food industry the majority of my career where I acquired many skills (customer service, multi-tasking and generating high-sales) I transitioned into the cannabis industry where I learned how to anticipate customer needs and also learned how to increase sales through product knowledge. Fitness and nutrition has always been a big part of my life. After a few years, I found a passion for fitness and nutrition. Now, my mind is set on achieving a career in the Fitness Industry and educating people on how to live a healthy life style.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Dispensary Agent

Tryke Companies
Mesa, AZ
04.2020 - Current
  • Increased company profits by exceeding individual daily sales goals.
  • Customer service skills by anticipating patient needs.
  • Classroom facilitation - educating staff on product knowledge and how to increase sales through up-selling.
  • Cashier operations.
  • Handled and promptly resolved customer complaints to maintain professional relationships.
  • Advised customers about new products and assisted customers in determining the best solution for their needs.

Food Server

P.F Changs
Mesa, AZ
01.2017 - 03.2020
  • Taking food and beverage orders.
  • Anticipating customer needs and up-selling food and beverage items.
  • Expediting food by ticket time and making business run smooth.
  • Worked in the back of the house (DMO and food preparation).
  • Delivering food to tables and pre-bussing when needed.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Completed table resets by wiping down surfaces and refilling condiments.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.

Education

Associates - General Studies - General Studies

Maricopa Community Colleges - Chandler-Gilbert Community College
Chandler, AZ
05.2018

High School Diploma -

Desert Ridge High School
Mesa, AZ
05.2016

Skills

  • Time management
  • Customer needs determination
  • Organizational skills
  • Customer service abilities
  • Order fulfillment
  • Assertive and proactive
  • Multi-tasker

Certification

  • Certified personal trainer ( International Sports Sciences Association)
  • CPR certified ( International Sports Sciences Association)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Dispensary Agent

Tryke Companies
04.2020 - Current

Food Server

P.F Changs
01.2017 - 03.2020

Associates - General Studies - General Studies

Maricopa Community Colleges - Chandler-Gilbert Community College

High School Diploma -

Desert Ridge High School
Danny Diarte