DANNY FERNANDEZ
New York,NY
Summary
Dynamic Assistant Store Manager and Business student with a decade of comprehensive retail experience, excelling in sales, team members, inventory management, and customer service. A strong commitment to knowing company products and services to customer satisfaction while fostering a collaborative team atmosphere through exemplary leadership and communication skills. Recognized for resilience and self-motivation, consistently delivering outstanding service and driving operational efficiency. Eager to leverage strong organizational skills in a Marketing Intern position to contribute effectively to team success and achieve company goals.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Arc'teryx
09.2022 - Current
- Lead by example based on a vision and personal goals that support an inspiring vision.
- Implemented ways to achieve 100% on Q3 and Q4
- Enhanced team dynamics by fostering strong interpersonal relationships and consistently acknowledging individual achievements.
- Acted as floor leader and maintained a strong presence on the floor to build relationships with customers, support and develop the team, and increase sales.
- Developed and implemented comprehensive development plans to drive employee growth and align with organizational vision and goals.
- Managed cross-functional teams to implement projects that support overall business growth.
- Conducted regular performance evaluations, providing constructive feedback to support employee growth and development.
Assistant Store Manager
Solestage
09.2019 - 07.2022
- Managed daily store operations, including sales, inventory, and customer service.
- Recruited, trained, and supervised a team of employees.
- Drove consistent achievement of sales targets through strategic market analysis and personalized sales approaches.
- Elevated sales through strategic design of engaging visual merchandising displays that highlighted featured products and limited-edition pieces.
- Managed 50+ client relationships to ensure seamless consignment processes and foster repeat business.
Asset Protection Specialist
Century 21 Department Stores
04.2019 - 08.2019
- Evaluated exhibited behavior and age of suspected perpetrators to calculate an appropriate response to suspected theft attempts, erring on the side of caution to mitigate liability risks.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment, including CCTV cameras.
- Used initiative and independent judgment within established guidelines to respond appropriately to security situations.
- Effective communication and team collaboration skills.
Sales Associate
Gap Inc
10.2016 - 04.2019
- Managed customer inquiries and provided solutions in a fast-paced retail environment.
- Leveraged strong communication and interpersonal skills to enhance business relationships.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained a clean and organized store environment to enhance the overall customer experience.
Education
Bachelor of Science -
New York University of Technology
Brooklyn, NY05-2026
Associate of Applied Science - Business Management
Queensborough Community College of The City University
Bayside, NY06.2022
Skills
- Customer service and engagement
- Team building and leadership
- Microsoft applications proficiency
- Self-motivated
- Resilient
- KPI tracking
- Visual Merchandising
- Goal setting and achievement
- Effective team leadership
- Clear communication
Accomplishments
- Consistently surpassed sales target for more than 6 consecutive months.
- Hit sales goals for Q3 and Q4 in my first year of becoming ASM
- Became the keystone for BOH operations.
- Managing and processing over 1000 units on heavy shipment days
- Set development plan for team members to get internally promoted
LANGUAGES
Spanish
Native
Timeline
Assistant Store Manager
Arc'teryx
09.2022 - Current
Assistant Store Manager
Solestage
09.2019 - 07.2022
Asset Protection Specialist
Century 21 Department Stores
04.2019 - 08.2019
Sales Associate
Gap Inc
10.2016 - 04.2019
Bachelor of Science -
New York University of Technology
Associate of Applied Science - Business Management
Queensborough Community College of The City University