Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Danny Garcia

Houston,TX

Summary

Enthusiastic second-year college student pursuing a political science degree with a passion for laws and ethics. Excellent speaking and problem-solving skills. Highly adaptable with the ability to play by ear and create a personalized service experience.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Markada Floors
03.2024 - Current

. Delivered and unpackaged the product for customers personally to ensure it met company standards.

. Educated customers about billing and payment processing.

. Participated in cross-functional teams to discuss ways to improve overall customer satisfaction.

. Managed timely and effective replacement of damaged or missing products,

. Calculated correct order totals, updated accounts, and maintained detailed records for inventory management

Education

Bachelor of Arts - Political Science

UNIVERSITY OF HOUSTON-DOWNTOWN
Houston, TX
05-2028

High School Diploma -

Memorial Senior High School
Houston, TX
05-2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • problem resolution
  • client relations
  • team development
  • food and safety standards
  • leadership

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Customer Service Representative

Markada Floors
03.2024 - Current

Bachelor of Arts - Political Science

UNIVERSITY OF HOUSTON-DOWNTOWN

High School Diploma -

Memorial Senior High School

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Danny Garcia