Danny Gonzales Jr
Phoenix,AZ
Summary
Dedicated professional aiming to transition into a Flight Attendant role, recognized for exceptional punctuality and reliability. Proven ability to deliver outstanding customer service with a positive attitude, ensuring passenger satisfaction and loyalty. Enthusiastic about creating memorable travel experiences while upholding safety and comfort standards.
Overview
11
11
years of professional experience
Work History
Community Manager
MG Properties Inc - 2150 Apartments
Chandler, AZ
09.2022 - 11.2024
- Promoted positive interactions with tenants.
- Managed and oversaw operations, maintenance and administration of properties.
- Facilitated tenant paperwork processing and verification.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Handled resident complaints and expedited maintenance requests.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Managed all maintenance requests from tenants in a timely manner.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
Community Manager
R.W. Selby & Co. Inc - Clair Del Gardens
Long Beach, CA
03.2014 - 08.2022
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Utilized SEO practices to increase visibility of community content.
- Managed and oversaw operations, maintenance and administration of properties.
- Facilitated online and offline events to strengthen community bonds.
- Oversaw daily operations, maintenance, and administration of various properties.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Negotiated with vendors and service providers for community events.
- Responded to customer inquiries in a timely manner.
- Improved NOI through rent growth and expense management.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Managed all social media platforms, growing the follower base.
- Collaborated with marketing teams to align community strategies with brand goals.
- Managed budget for community events and activities, ensuring cost-effectiveness.
- Prepared detailed budgets and financial reports for properties.
- Oversaw the recruitment and training of new community team members.
- Compiled reports on website traffic, conversions, and other metrics.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Managed multiple projects simultaneously, ensuring deadlines are met.
Education
High School Diploma -
Rancho Verde High School
06-1993
Skills
- Property tours and inspections
- Maintenance and repair coordination
- Amenities expertise
- Tenant and eviction laws
- Policy administration
- Financial budgeting and reporting
- Income and expense management
- Daily operations oversight
- Conflict handling
- Expertise in Yardi, CRM, Office365, LRO, YieldStar
Timeline
Community Manager
MG Properties Inc - 2150 Apartments
09.2022 - 11.2024
Community Manager
R.W. Selby & Co. Inc - Clair Del Gardens
03.2014 - 08.2022
High School Diploma -
Rancho Verde High School
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