DANNY MCREYNOLDS
Dallas
Summary
Knowledgeable and dedicated customer service professional with extensive experience in philanthropy. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
10
10
years of professional experience
Work History
Contact Representative
Oklahoma State Alumni Center
06.2022 - Current
- Responsible for contacting a select group of alumni from Oklahoma State and offer philanthropic opportunities.
Brand Manager
MAGZ Sports
01.2022 - Current
- Responsible for setting up meetings and activities for potential sponsors for athletes, as well as building relationships with future clientele.
VP of Communications
Accredited National Men's Fraternity
06.2020 - Current
- Served as a member of the Sigma Phi Epsilon communications committee where I oversaw creating a positive image through a social media campaign
- Elected as a member of the programming committee where I chose when and where to hold social events within the community.
Intern
ThomasARTS Farmington
06.2023 - 08.2023
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge, including but not limited to the LinkedIn Learning courses.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared a presentation for my team that analyzed the top technology trends that the 50+ community is currently using.
- Developed a master spreadsheet of internal and external feedback from the previous year.
- Assisted in developing a Driver Safety portfolio and made all adjustments asked for by the client.
LEADERSHIP, Boy Scouts of America
01.2014 - 01.2020
- Completed the rank of “Eagle Scout”
- Served as a Senior Patrol Leader, Chaplains Aid, Patrol Leader, and Quarter Master within my scouting community
- Initiated as a member of the “Order of the Arrow”, a prestigious organization within the Boy Scouts 2
Intern
Celanese Corporation
06.2019 - 08.2019
- Worked alongside the procurement team
- Sat in on customer meetings with large companies such as Cintas
- Set up weekly meetings with the Procurement team
- Managed out excess data from internal documents
Intern
Celanese Corporation
06.2018 - 08.2018
- Organized filing cabinets for multiple employees
- Reorganized incoming mail and invoices to reflect a chronological and alphabetical order
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Observed packing operations to verify conformance to specifications.
Education
Bachelor’s Degree - Marketing
Oklahoma State University, Spears Business School
Diploma -
Trinity Christian Academy
2020
Skills
- Training and Development
- Communications Strategies
- Prospecting Skills
- Customer Inquiries
- Appointment Scheduling
- Call Documentation Skills
- Financial Documentation
- Inbound Phone Call Management
- Customer Account Updates
- Account Management
- Data Gathering
- Customer Support
Timeline
Intern
ThomasARTS Farmington
06.2023 - 08.2023
Contact Representative
Oklahoma State Alumni Center
06.2022 - Current
Brand Manager
MAGZ Sports
01.2022 - Current
VP of Communications
Accredited National Men's Fraternity
06.2020 - Current
Intern
Celanese Corporation
06.2019 - 08.2019
Intern
Celanese Corporation
06.2018 - 08.2018
LEADERSHIP, Boy Scouts of America
01.2014 - 01.2020
Bachelor’s Degree - Marketing
Oklahoma State University, Spears Business School
Diploma -
Trinity Christian Academy