Danny Morado
Killeen,TX
Summary
Accomplished Operations Manager with a distinguished career in the U.S. Army, demonstrating exceptional team leadership and operations management skills. Excelled in enhancing program success through innovative training methods and strategic planning, achieving significant improvements in employee productivity and performance outcomes. Specializes in process improvements and risk management, with a proven track record of empowering teams to exceed objectives. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager
U.S. Army Active Duty
08.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Training Manager
U.S. Army Active Duty
02.2019 - 07.2022
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Trained new hires to perform cross-training exercises with experienced workers.
Instructor
U.S. Army Active Duty
09.2016 - 02.2019
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Operations Supervisor
U.S. Army Active Duty
04.2012 - 08.2016
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Education
MBA - Project Management
Liberty University
Lynchburg, VA05.2024
Bachelor of Arts - Business Management
Arizona State University
Tempe, AZ12.2020
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Project Management
- Schedule Management
- MS Office
- Decision-Making
- Project Scheduling
- Risk Management
- Coaching and Mentoring
- Project planning and development
Certification
- Certified Equal Opportunity Leader, U.S. Army - 2012-2024
- Certified Instructor, U.S. Army - 2012-2019
Affiliations
- National Infantry Association
Timeline
Operations Manager
U.S. Army Active Duty
08.2022 - Current
Training Manager
U.S. Army Active Duty
02.2019 - 07.2022
Instructor
U.S. Army Active Duty
09.2016 - 02.2019
Operations Supervisor
U.S. Army Active Duty
04.2012 - 08.2016
MBA - Project Management
Liberty University
Bachelor of Arts - Business Management
Arizona State University