High-achieving Comfort Advisor with proven sales background and demonstrated success in exceeding quotas. Builds immediate connections with customers and employs consultative techniques to achieve consistent sales. Highly knowledgeable about HVAC systems, products and services options.
Overview
12
12
years of professional experience
Work History
Comfort Advisor
McAfee Heating & Air
Kettering, OH
06.2020 - Current
Conducted thorough assessments of HVAC systems to determine customer needs and recommend appropriate solutions.
Developed customized comfort solutions based on individual client requirements and preferences, enhancing customer satisfaction.
Collaborated with installation teams to ensure seamless project execution and adherence to quality standards.
Trained new Comfort Advisors on product knowledge, sales techniques, and customer engagement strategies.
Fostered long-term relationships with clients through consistent follow-ups and personalized service recommendations.
Maximized lead generation opportunities by actively participating in community events, trade shows, and networking functions.
Contributed to company growth by consistently meeting and exceeding personal sales targets.
Established trust with clients through clear communication, addressing concerns, and providing expert advice.
Senior Sales Technician
HELP Plumbing, Heating, Cooling & Electric
Cincinnati, OH
08.2014 - 05.2020
Exceeded sales targets consistently by utilizing persuasive communication skills and expert product knowledge during presentations.
Refined prospecting techniques to more effectively qualify potential leads, resulting in higher conversion rates for new business acquisitions.
Developed and executed successful product demonstrations for potential customers, resulting in increased sales.
Boosted sales revenue by implementing effective sales strategies and building strong client relationships.
Achieved consistent sales growth by maintaining a thorough understanding of industry trends, competitor activities, and emerging technologies.
Established trust-based relationships with key decision-makers within client organizations, fostering long-term partnerships that resulted in repeat business opportunities.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.