Danny Shapiro
Savannah,GA
Summary
Skilled HVAC Technician with 9 years in the industry and Universal EPA Certification. Experienced in service. maintenance, installation and sales for residential and light commercial systems. Outstanding track record with current employer
Overview
17
17
years of professional experience
Work History
Service/Selling Technician
Galbreath Heating and Air
05.2024 - Current
- Perform all duties required of a service technician
- When necessary, provide options for equipment upgrades and modifications.
Project Manager
Galbreath Heating and Air
04.2022 - 05.2024
- Effectively ran in-home sales calls selling residential HVAC systems and ductwork
- Performed whole-home/system assessments to provide customers with HVAC solutions
- Designed systems and ductwork based on heat load calculations and complete system inspections
- Provided detailed paperwork (duct design map, parts/equipment pull sheet, etc.) for installations
- Conducted follow-up visits at every customer to inspect installations and ensure customer satisfaction
- Received many performance awards from local Lennox retail sales club such as: President's Club, Most System Sales, Most Elite System Sales and more.
Service Technician
Galbreath Heating and Air
06.2016 - 04.2022
- Obtained NATE certification in heat pump and air conditioning service and installation.
- Perform service, maintenance, repair and installation for residential and commercial systems of all types/brands.
- Analyze and diagnose electrical and refrigeration issues in residential and commercial systems.
- Communicate issues with customers and provide multiple options/solutions.
Shop /Maintenance Technician
Comfort Air
08.2015 - 06.2016
- Primary duties consist of maintaining inventory and preparing and staging equipment/parts needed for outgoing jobs
- After four months, no previous experience, minimal learning opportunities through riding along with service technicians and assisting with installations, I was given the responsibility of performing maintenance/tune-ups and light service (mostly residential) in my own service truck.
Yard Manager
Electrosteel USA
03.2014 - 10.2014
- Responsible for keeping pipe yard organized by size and class
- Responsible for locating, pulling, staging and loading orders
- Pulled and prepared pipe fitting orders from within warehouse
- Delegated these tasks to employees as needed.
Operations Manager
1-800-GOT-JUNK
09.2013 - 03.2014
- Responsible for all aspects of day-to-day operations in a junk removal business including: Contacting customers and scheduling of jobs (on-time arrival and payment)
- Giving estimates and negotiating price with customers prior to beginning
- All labor necessary to remove junk from site
- Unloading and sorting trucks (recycling plastic, metal, paper, and donating items).
Fire Support Specialist
United States Army
07.2009 - 08.2012
- Trained in all aspects of military fire support (i.e artillery, mortars, aircraft and naval gunfire)
- Operated counter-mortar radars and AFATDS (Advanced Field Artillery Tactical Data System)
- Served one twelve-month tour in the Al Anbar province of Iraq
- During this tour myself and three others were placed as flight coordinators for all fixed-wing and rotary-wing flights transporting personnel in and out of Al Asad Airbase
- Promoted from E-1 to E-4 in the shortest time possible in the Army (18 months).
Machine Operator
Belton Tool & Machine (BTM Fasteners)
08.2007 - 03.2009
- Setup, operated and maintained roll-thread machines, benders, presses and draw and die machines used for the production of u-bolts, anchor bolts and other metal fasteners
- Received 3 raises within first year as a result of excellent performance
- Excelled in operations and often had the highest production rate in the shop.
Education
No Degree - Service Sales
Service MVP
08.2024
Certificate - HVAC Sales
Lennox Learning Solutions, BuildASalesperson
Atlanta, GA03.2022
Certificate - HVAC Service
Lennox Learning Solutions, BuildATech
10.2016
Completed coursework towards G.E.D -
Raytown High School
Raytown, MO07.2009
Skills
- Exceptional customer service/communication
- Organized and punctual
- Works well as an individual or with a team
References
- Joyce Yager, Electrosteel USA, (205) 420-9760
- Sean Bohannon, Galbreath & Sons, (912) 658-3013
- Steven Galbreath, Galbreath & Sons, (912) 663-7325
- Chris Brown, US Army, (860) 818-9465
- Joe Waterman, US Army, (478) 234-1155
Timeline
Service/Selling Technician
Galbreath Heating and Air
05.2024 - Current
Project Manager
Galbreath Heating and Air
04.2022 - 05.2024
Service Technician
Galbreath Heating and Air
06.2016 - 04.2022
Shop /Maintenance Technician
Comfort Air
08.2015 - 06.2016
Yard Manager
Electrosteel USA
03.2014 - 10.2014
Operations Manager
1-800-GOT-JUNK
09.2013 - 03.2014
Fire Support Specialist
United States Army
07.2009 - 08.2012
Machine Operator
Belton Tool & Machine (BTM Fasteners)
08.2007 - 03.2009
No Degree - Service Sales
Service MVP
Certificate - HVAC Sales
Lennox Learning Solutions, BuildASalesperson
Certificate - HVAC Service
Lennox Learning Solutions, BuildATech
Completed coursework towards G.E.D -
Raytown High School
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