Danny Sterlini
Richmond,United States
Summary
Proven achiever with a strong background in client relationship management and strategic planning, honed at Common Ground and other leading companies. Excelled in enhancing customer satisfaction and boosting revenue through meticulous account management and sales development. Skilled in OSHA compliance and risk management, demonstrating a blend of hard and soft skills essential for driving results and ensuring workplace safety.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Development Specialist
Common Ground
04.2024 - Current
- Strengthened relationships with donors through prompt communication and personalized stewardship activities.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Boosted quarterly revenue with diligent prospecting efforts and meticulous follow-up with potential clients.
Human Resources Recruiter
Common Ground
11.2022 - 04.2024
- Field Liaison for Internships
- Worked on special HR projects to promote and enhance services offered.
- Increased diversity in candidate pools by executing inclusive recruitment practices and participating in job fairs.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
Program Specialist / Account Manager
TekWissen
05.2022 - 11.2022
- Selected as Brand Committee Lead
- Oversaw largest Tech Account
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Talent Acquisition Specialist
Malace HR
06.2021 - 05.2022
- Co-founded Malace TV youtube channel and Podcast
- Selected as Brand Committee Lead
- Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.
Pharmacy Technician
Meijer
07.2020 - 03.2021
- Manage Patient Outreach Programs in compliance with HIPPA to maintain patient confidentiality.
- Provide customer service to patients by filling orders and deliver timely.
- Maintain integrity and hazardous waste control during prescription order processing.
- Problem resolution for any clarifications of prescription orders as well as insurance issues.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Asset Protection Specialist
Meijer
01.2019 - 07.2020
- Assisted with Largest Internal Theft Pharmacy Investigation
- Ensured compliance with federal, state, and company regulations regarding workplace safety and loss prevention.
- Reduced inventory shrinkage through strategic planning and diligent monitoring of high-risk areas.
- Regularly audited operational procedures, identifying areas for improvement to minimize losses due to error or inefficiency.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
Journeyman Carpenter
MarxModa
07.2015 - 01.2019
- Supervised team of 20+ construction workers to maintain productivity and quality of work.
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Observed all OSHA and corporate safety regulations and procedures.
- Improved project efficiency by effectively managing carpentry tasks and maintaining a well-organized worksite.
- Enhanced safety measures by consistently adhering to industry guidelines, reducing workplace accidents significantly.
Education
No Degree - Criminal Justice
Macomb Community College
Clinton Township, MIBachelor of Science - Criminal Justice
Ferris State University
Big Rapids, MI05.2021
Skills
Detail Oriented
Account Management
Customer Service
Client Relationship Management
Strategic Planning
Sales Development
Incident Reporting
Emergency Response Coordination
Safety Training
Workplace Safety
Risk Management
OSHA Compliance
Certification
- OSHA 30 COnstruction Outreach Training (CEU-3.0) - OSHA Safety Training (August 2016)
- ICS-100 Introduction to Incident Command System - FEMA (December 2018)
- Microsoft Excel 2019 - Pearson (March 2021)
- Microsoft PowerPoint - Pearson (February 2021)
Timeline
Development Specialist
Common Ground
04.2024 - Current
Human Resources Recruiter
Common Ground
11.2022 - 04.2024
Program Specialist / Account Manager
TekWissen
05.2022 - 11.2022
Talent Acquisition Specialist
Malace HR
06.2021 - 05.2022
Pharmacy Technician
Meijer
07.2020 - 03.2021
Asset Protection Specialist
Meijer
01.2019 - 07.2020
Journeyman Carpenter
MarxModa
07.2015 - 01.2019
No Degree - Criminal Justice
Macomb Community College
Bachelor of Science - Criminal Justice
Ferris State University
- OSHA 30 COnstruction Outreach Training (CEU-3.0) - OSHA Safety Training (August 2016)
- ICS-100 Introduction to Incident Command System - FEMA (December 2018)
- Microsoft Excel 2019 - Pearson (March 2021)
- Microsoft PowerPoint - Pearson (February 2021)
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