DANNY WADE
Sprinkler Fitter
Liberty,MO
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Organized Service Technician with successful history of managing competing priorities and meeting challenging jobs. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Service Technician
Keller Technician
01.2023 - Current
- Diagnosed and troubleshot problems, repairing, and restoring systems to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Evaluated systems according to predetermined checklist and noted issues.
- Tested systems, noting issues and completing preventive maintenance.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Service Technician
Johnson Controls
05.1994 - 01.2023
- Diagnosed and troubleshot problems, repairing, and restoring Systems to peak performance.
- Followed safety procedures to avoid injuries in field.
- Operated hand tools and power equipment according to company safety procedures.
- Maintained company field response vehicle stocked with repair and replacement parts.
- Tested systems, noting issues and completing preventive maintenance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Education
Associate of Applied Science - Pipefitting/Sprinkler Fitter
Metropolitan Community College - Kansas City
Kansas City, MO05.2012
Certificate - Fire Sprinkler Fitter
American Fire Sprinkler Association
North Kansas City, MO05.1996
Certificate - Fire Sprinkler Apprentice Certificate
United States Department of Labor
North Kansas City05.1996
Certificate - Foreman Training Course
American Fire Sprinkler Association
North Kansas City, MO05.2007
High School Diploma -
North Kansas City High School
Kansas City, MO05.1994
Skills
- Work Documentation
- Equipment Troubleshooting
- Customer Service
- Regulatory Compliance
- Project Oversight
- Quality Assurance
- OSHA Requirements
- Troubleshooting Skills
- Flexible and Adaptable
- Scheduling and Coordination
- Work With Minimal Supervision
- Project Estimation and Bidding
Certification
OSHA 30
OSHA 10
ASSE Backflow Certified Certificate MO and KS
Topeka Backflow License
Confined Space Entry Training Certificate
Blazemaster Fire Sprinkler System Training Certificate
Lift Training Certificate
Timeline
Service Technician
Keller Technician
01.2023 - Current
Service Technician
Johnson Controls
05.1994 - 01.2023
Associate of Applied Science - Pipefitting/Sprinkler Fitter
Metropolitan Community College - Kansas City
Certificate - Fire Sprinkler Fitter
American Fire Sprinkler Association
Certificate - Fire Sprinkler Apprentice Certificate
United States Department of Labor
Certificate - Foreman Training Course
American Fire Sprinkler Association
High School Diploma -
North Kansas City High School