Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Danny Walker

Sugar Land,TX

Summary

Results-driven Communications Technician at AT&T with expertise in LAN and WAN networks. Enhanced system performance through effective troubleshooting and remote support. Trained junior technicians, fostering a collaborative environment. Developed standard operating procedures, ensuring compliance and improving service delivery. Strong analytical skills combined with a commitment to customer satisfaction.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Communications Technician

AT&T
12.1998 - Current
  • Diagnosed and resolved telecommunications issues, enhancing system performance and customer satisfaction.
  • Collaborated with cross-functional teams to implement network upgrades and improve service delivery.
  • Trained junior technicians on equipment installation and troubleshooting best practices, fostering skill development.
  • Developed standard operating procedures for equipment maintenance, ensuring compliance with industry regulations.

Education

Associate of Applied Science - Electronic Engineering

ITT
Houston, TX
01-1993

Skills

  • Troubleshooting
  • Schematics reading
  • Equipment installation and maintenance
  • System installation
  • Electronics repair
  • Field installation
  • Fiber optics
  • Testing procedures
  • Equipment upgrades
  • Telecommunications systems
  • Operating systems
  • Troubleshooting and repair
  • Hardware maintenance
  • Installing equipment
  • Schematics reading

Accomplishments

employee of the month in 2005

Certification

telephone systems

Timeline

Communications Technician

AT&T
12.1998 - Current

Associate of Applied Science - Electronic Engineering

ITT

Similar Profiles

CREATE PROFILE