Danny Williams
Upland
Summary
Seasoned hospitality leader with a proven track record in operational management and team development. Successfully transformed locations into training centers, driving sales growth and improving team performance. Focused on fostering a collaborative environment while ensuring compliance with industry standards.
Overview
26
26
years of professional experience
Work History
Manager
Islands Restaurants
Chino
09.2025 - Current
- Supervised daily operations to ensure smooth restaurant functioning.
- Managed inventory levels and coordinated supply orders effectively.
- Monitored staff performance and addressed issues.
- Facilitated team meetings to enhance communication and collaboration.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Ensured compliance with health and safety regulations consistently.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
General Manager
Mimi’s Café
Dallas
01.2012 - 01.2025
- Managed operations of 60 team members, including full management team, to ensure smooth workflow and team cohesion.
- Transformed location into a training store for management development and a test store for new menu items and systems implementation.
- Oversaw budget management processes to ensure profitability.
- Achieved the 2018 award for best increase in sales.
- Assumed area supervisor responsibilities, coordinated conference calls, compiled area information, and communicated updates via email.
Service Manager, Sales Manager
Mimi’s Café
Dallas
01.2001 - 01.2012
- Boosted sales through local event promotions, engagement with chamber of commerce, and community canvassing.
- Scheduled front-of-house staff and implemented corporate initiatives by collaborating with management and staff.
- Supported staff across six locations to enhance operational efficiency.
Education
GED -
La Palma Continuation High School
Carlsbad, CA07-1984
Skills
- Project Management
- Operational management
- Inventory management
- Planning
- Marketing
- Leadership
- Team building
- Staff performance evaluation
Personal Information
Title: General Manager
Professional Development
- Attended instruction for CrunchTime system so I can train multiple locations in its use.
- Attend leadership seminars at annual conferences.
Timeline
Manager
Islands Restaurants
09.2025 - Current
General Manager
Mimi’s Café
01.2012 - 01.2025
Service Manager, Sales Manager
Mimi’s Café
01.2001 - 01.2012
GED -
La Palma Continuation High School