DANNY WILLIAMSON
Spring,Texas
Summary
My objective is to obtain a challenging position as a Customer Service /Sales Rep at a company where I am able to utilize my extensive sales and customer service skills; to fulfill the company’s mission above what is expected. SUMMARY OF QUALIFICATIONS Fifteen years experience in customer service, sales, and retention. Promote good listening skills and follow procedures in which to trouble shoot and resolve issues Answer client questions, to obtain full understanding of what was being requested. Excellent typing and computer skills, knowledgeable with different PC software Knowledge with Microsoft Windows and Word Excellent written and oral communication skills Maintaining basic knowledge of Employee Benefits Handling large amounts of cash.
Overview
24
24
years of professional experience
Work History
Sales Representative
T-Mobile
02.2015 - Current
- Hands on experience in customer support, internal sales, telemarketing, and selling all customers and clients
- Maintained detailed knowledge of the company’s products and services while keeping abreast of our leading competitors
- Maintained contact with existing customers through meeting, emails and by phone
- Kept up to date on changes in pricing, leasing programs, different incentives, campaigns and tradeshows
- Remarkable verbal and written communications skills
Salesperson
Dodge Country
10.2012 - 02.2015
- Maintained familiarity with used cars and stayed updated regarding competitor’s products
- Kept up to date on changes in pricing, leasing programs, different incentives, campaigns and tradeshows
- Established relationships with new customers – Showed customers how to use acquired vehicles after delivery
- Maintained contact with existing customers through meeting, emails and by phone
- Advised customers regarding payment options; loans and leasing banking terms
- Negotiated delivery and price variations.
Sales Representative
Verizon Wireless
03.2006 - 10.2012
- Worked in competitive environment handled retention and sold at high level
- Created and adhered to monthly budgets while striving towards the company set revenue targets
- Maintained detailed knowledge of the company’s products and services while keeping abreast of our leading competitors
- Worked in competitive environment handled retention and sold at high level
- Created and adhered to monthly budgets while striving towards the company set revenue targets
- Maintained detailed knowledge of the company’s products and services while keeping abreast of our leading competitors.
Sales Representative
AT&T Wireless
05.2004 - 03.2006
- Hands on experience in customer support, internal sales, telemarketing, and selling all customers and clients
- Outstanding with business strategies and efficiently manages database entries using MS Access
- Sound grasp of technology products proficient ability to solve business problems
- Remarkable verbal and written communications skills
- Efficient in working with employees within departments and across functions
Truck Driver
City of Killeen
03.2002 - 04.2004
- Operated a semi-trailer to transport finished goods, parts and materials, averaging 120 stops per week
- Serviced equipment in the areas of fuel, oil, water, and air requirements and minor vehicle repairs
- Reviewed transportation and shipping tags and verified accuracy of inventory counts at all points of delivery
- Loaded and unloaded product on and off trailers by hand and with the assistance of a forklift
- Prepared accident reports in compliance with company and OSHA safety requirements
- Transported materials to various locations with a demonstrated ability to navigate thick city traffic
- Adhered to DOT regulations and parking rules to keep violations and parking tickets to a minimum.
Swift Transportation Truck Driving, Truck Drive
01.2000 - 03.2002
- Operated truck with capacity of more than 3 tons to transport and deliver cargo, materials, or damaged vehicle
- Loaded and safely delivered building materials and freight
- Maintained radio or telephone contact with supervisor to receive instructions or be dispatched to new location
- Recorded all materials and products transported
Education
Computer Technology
Central Texas College
Killeen, TexasSkills
- Product Promotion
- Welcoming Customers
- Customer Relations
- Consultative Sales Approach
Timeline
Sales Representative
T-Mobile
02.2015 - Current
Salesperson
Dodge Country
10.2012 - 02.2015
Sales Representative
Verizon Wireless
03.2006 - 10.2012
Sales Representative
AT&T Wireless
05.2004 - 03.2006
Truck Driver
City of Killeen
03.2002 - 04.2004
Swift Transportation Truck Driving, Truck Drive
01.2000 - 03.2002
Computer Technology
Central Texas College