Robert L. Vaughan III
Charlotte,NC
Summary
Proven career driver for success. Aggressive, Customer-Oriented individual that seeks a dynamic career within the NBA Sales Executive Industry. Utilizing strong interpersonal skills to establish lucrative accounts and build an extensive client base. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention, and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
13
13
years of professional experience
Work History
Sales Representative
Hendrick Automotive Group
02.2018 - Current
- Developed key customer relationships to increase sales and service revenue for Dealership.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Exceeded sales goals, out performed previous dealership "Gross Record" both monthly and annually
- Skilled in strategically negotiating deals and transforming e-commerce prospects into in-store sales to achieve sales targets.
91B(Mechanic) & 37F (PsyOp Specialist)
U.S. Army Reserve Command
09.2011 - 09.2019
- (E-5) Sergeant *Leadership Roll- Responsible for the Management & Supervision of soldiers in their daily tasks & Operations.
- Professionally trained in the tactics of Persuasion, & Rapport Building.
- Assess and Develop information needed to influence and engage specific audiences.
- Broadcast important information through various mediums and outlets.
- Coordinate with unit leadership and direct superiors for taskings while managing subordinates to execute directives.
- Wheeled Vehicle Mechanic(91B) responsible for Maintaining 100% Readiness of Battalion Vehicles
- Performing Preventive Maintenance & Services on All motorized equipment.
- Specializing in Vehicle Recovery of both Wheeled and Tracked Vehicles.
- Airborne & Air Assault Qualified
Education
Bachelor of Arts - Marketing
Norfolk State University
Norfolk, VAArmy Leadership School
US Army Basic Leader Course
Ft. McCoy, WICardinal Gibbons Roman Catholic College Prep. HS
Raleigh, NCSkills
- Goal Oriented
- Building & Maintaining Relationships
- Product knowledge
- Territory Management
- Consultative Selling
- Market Analysis
- Team Collaboration
- Superb Communication Skills
- Customer Service Specialist
- Product Merchandising and Distribution
- Problem-Solving Strengths
- Expense Reporting
- Customer Retention Liaison
- Product Promotion
- Onsite Product Demonstrations
- Product Management and Pricing
- Telemarketing "Cold Call" Specialist
Timeline
Sales Representative
Hendrick Automotive Group
02.2018 - Current
91B(Mechanic) & 37F (PsyOp Specialist)
U.S. Army Reserve Command
09.2011 - 09.2019
Bachelor of Arts - Marketing
Norfolk State University
Army Leadership School
US Army Basic Leader Course
Cardinal Gibbons Roman Catholic College Prep. HS
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