Danny Wilson
Rialton,CA
Summary
Compassionate professional in community and social services, highly productive and efficient in task completion. Possess specialized skills in crisis intervention, program development, and stakeholder engagement. Excel at communication, empathy, and problem-solving to drive positive outcomes and support community well-being.
Overview
8
8
years of professional experience
Work History
Service Representative
Kaiser Permanente
Fontana, CA
09.2020 - Current
- Compiled and coded patient information or data in appropriate computer system.
- Checked in patients upon arrival and updated their medical records accordingly.
- Scheduled patient appointments and managed appointment bookings.
- Completed relevant insurance and other claim forms.
- Collected payments from patients for services rendered.
Mail Handler
USPS
Redlands, CA
06.2020 - 09.2020
- Utilized factors such as package shape and final destination to sort into correct bins for delivery.
- Secured cargo using straps or bungee cords in order to prevent shifting during transport.
- Delivered packages to post offices, businesses, and residences utilizing company vehicle.
Packaging Lead
Target
Rialto, CA
07.2019 - 06.2020
- Trained new employees on proper techniques for packaging, equipment operation and inventory management.
- Introduced and enforced new standard operating procedures.
- Inspected outgoing shipments to maintain quality assurance standards.
- Coached packaging employees to improve performance and resolve inconsistency issues.
Youth Leader
Boys and Girls Club
San Bernardino
01.2017 - 06.2019
- Promoted positive interactions between volunteers and older youth by strictly following safety guidelines.
- Designed and led outdoor adventure trips, emphasizing teamwork, problem-solving, and resilience.
- Led initiatives for child and young adult involvement in church services and retreats.
- Created a safe environment for youth to express themselves freely without fear of judgement or ridicule.
Education
High School Diploma -
Summit High School
Fontana05-2015
Psychobiology
Chaffey College
Rancho Cucamonga, CAKinesiology
San Bernardino Valley College
San Bernardino, CASkills
- Customer support
- Strong role model
- Spiritual guidance
- Attention to detail
- Situational control
- Written communication
- Verbal communication
- Computer skills
- Critical thinking
Timeline
Service Representative
Kaiser Permanente
09.2020 - Current
Mail Handler
USPS
06.2020 - 09.2020
Packaging Lead
Target
07.2019 - 06.2020
Youth Leader
Boys and Girls Club
01.2017 - 06.2019
High School Diploma -
Summit High School
Psychobiology
Chaffey College
Kinesiology
San Bernardino Valley College
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