Dynamic Plumbing Service Manager with a proven track record at Mountain Edge Plumbing, excelling in team leadership and customer service. Spearheaded training initiatives that boosted productivity and implemented process improvements, enhancing operational efficiency by 20%. Adept at time management and decision-making, ensuring high-quality service delivery and client satisfaction.
Work History
Plumbing Servie Manager
1 Year 2 Months
Mountain Edge Plumbing | 07.2025 - Current
Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
Developed training programs for new staff, enhancing team productivity and knowledge retention.
Implemented process improvements, reducing downtime and increasing operational efficiency.
Managed project timelines, coordinating with vendors to meet service delivery expectations.
Plumbing Manager
10 Years 4 Months
Evans Plumbing Inc | 03.2015 - 07.2025
Led team in executing plumbing installations and repairs, ensuring compliance with safety standards.
Developed training programs for new technicians, enhancing skill levels and performance consistency.
Implemented inventory management system, optimizing stock levels and reducing waste.
Coordinated scheduling of service calls, improving response times and customer satisfaction rates.
Journeyman Plumber
8 Years 10 Months
Reis Plumbing | 05.2006 - 03.2015
Installed and repaired plumbing systems, ensuring compliance with local codes and regulations.
Diagnosed plumbing issues using advanced troubleshooting techniques for efficient problem resolution.
Collaborated with contractors to integrate plumbing systems into new construction projects, enhancing overall functionality.
Trained junior plumbers on industry best practices and safety protocols, fostering skill development and knowledge sharing.