Dante J. O’Leary
Chicago,IL
Summary
5LEADERSHIP CUSTOMER SERVICE MANAGEMENT Qualified service-oriented manager with + years of successful Property Management Experience. Self-motivated candidate capable of thriving in a fast-paced environment while delivering a high quality experience through interaction and efficiency. Outstanding communication skills to work with diverse customers and employees alike. Excellent relationship building ability to create a bond of trust. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
13
13
years of professional experience
Work History
Property Manager
HomeRiver Group
10.2019 - Current
- Collecting rent and other property fees from tenants and individual owners
- Meeting potential tenants, showing vacant units, and assessing applications
- Inspecting properties and arranging all maintenance repairs requested by tenants
- Operating as lead point of contact for all matters specific to my portfolio
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Commercial Team Lead/Property Manager
SMS Assist
12.2017 - 08.2019
- Dispatching work orders to Affiliates → Fulfill all opening to closing duties
- Developing strong relationships with Affiliates, Clients, Potential Clients, Leads, and Customers
- Organize and schedule team meetings for the attendance of all employees
- Discuss indicators and performance
- Operating as lead point of contact for all matters specific to my properties.
- Communicated with clients and tenants while offering strategic solutions to remedy problems.
Property Manager
N&T Properties
07.2010 - 08.2016
- Conducted phone calls with renters and potential tenants Collected payment/rent from tenants
- Showing properties as well as handling all maintenance issues
- Fulfilled all office administrative tasks.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
Education
Bachelor of Arts - Business and Communications
Colorado State University
Fort Collins, CO08.2014
Associate of Arts - Business and Communications
Front Range Community College
Fort Collins, CO08.2012
Skills
- Technologically proficient in
- MS Office Suite (Word, PowerPoint, Excel, Outlook, Lync), Internet Browsers (Internet Explorer, Safari, Google Chrome, Firefox), and Social Media Platforms (Facebook, Instagram, Twitter)
- Customer Service Recruiting/ Hiring Problem Solving
- Leadership Time Management Conflict Resolution
- Coaching/ Mentoring Prioritization Communication
- Account Management Organization Inventory Sales Judgement Relationship Building
Timeline
Property Manager
HomeRiver Group
10.2019 - Current
Commercial Team Lead/Property Manager
SMS Assist
12.2017 - 08.2019
Property Manager
N&T Properties
07.2010 - 08.2016
Bachelor of Arts - Business and Communications
Colorado State University
Associate of Arts - Business and Communications
Front Range Community College