Dante Benya
West Palm Beach,FL
Summary
Dynamic Shift Manager with a proven track record at Tijuana Flats, excelling in customer service and staff supervision. Expert in inventory management and problem-solving, successfully reducing waste and enhancing operational efficiency. Committed to building with employees and resolving customer complaints, ensuring a safe and welcoming environment for all people.
Overview
5
5
years of professional experience
Work History
Shift Manager
Tijuana Flats
02.2025 - Current
- Managed shift operations to ensure seamless service delivery and customer satisfaction.
- Implemented effective inventory management practices to reduce waste and improve cost efficiency.
- Coordinated and scheduled staff shifts to align with peak business hours and operational needs.
- Ensured compliance with safety regulations and standards to maintain a safe working environment.
- Resolved customer complaints promptly, reinforcing commitment to exceptional service standards.
Sales Associate
Dicks Sporing Goods
05.2024 - 01.2025
- Assisted customers in product selection to enhance shopping experience and meet individual needs.
- Maintained knowledge of current promotions to effectively inform customers and boost sales opportunities.
- Collaborated with team members to ensure seamless operations and exceptional customer service.
- Conducted inventory checks to identify stock levels and support replenishment efforts.
Sprinkler Pipe Fitter
Dilo Fires
04.2024 - 11.2024
- Installed and secured sprinkler piping systems according to project specifications and safety standards.
- Conducted thorough inspections of installed systems to ensure optimal operation and code compliance.
- Collaborated with team members to troubleshoot and resolve complex sprinkler system issues effectively.
- Executed precise cuts and fittings for piping to achieve seamless connections and reduce leakage.
Unloader/Fulfillment
Macy's
05.2023 - 01.2024
- Operated material handling equipment to efficiently move goods within the warehouse.
- Ensured safety compliance by adhering to established protocols during unloading operations.
- Maintained organized staging areas for timely access to incoming merchandise.
- Conducted quality control inspections to verify the condition of unloaded products.
Foh/Boh
Tijuana Flats
04.2021 - 09.2021
- Assisted with front-of-house operations to ensure smooth service delivery.
- Maintained cleanliness and organization in dining areas to enhance customer experience.
- Supported back-of-house management by preparing ingredients and maintaining kitchen equipment.
- Trained new staff on customer service protocols and menu knowledge.
Education
High School Diploma -
Slam Palm Beach
West Palm Beach, FLSkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Opening and closing procedures
- Handling customer complaints
- Flexible schedule
- Verbal and written communication
- Shift leadership
- Reporting and documenting
- Customer service
- Problem-solving
- Active listening
- Critical thinking
- Staff supervision
- Computer skills
Timeline
Shift Manager
Tijuana Flats
02.2025 - Current
Sales Associate
Dicks Sporing Goods
05.2024 - 01.2025
Sprinkler Pipe Fitter
Dilo Fires
04.2024 - 11.2024
Unloader/Fulfillment
Macy's
05.2023 - 01.2024
Foh/Boh
Tijuana Flats
04.2021 - 09.2021
High School Diploma -
Slam Palm Beach