Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Assessments
Military Service
Languages
References
Timeline
Generic

Dante Betances

Miami,FL

Summary

Seasoned professional with comprehensive experience leading teams, and optimizing processes. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and determining redundancy. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Operations Manager

Southern Solar Installation
Miami, FL
08.2023 - Current
  • Prepared staff work schedules and assigned team members to specific duties.
  • Responded to information requests from superiors, providing specific documentation.
  • Performed cost analysis for various projects to determine budget requirements.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Sales Representative

Meraki Solar LLC
Pompano Beach, FL
04.2022 - 07.2023
  • Uncovered potential to introduce additional solutions.
  • Provided technical support for customers using the company's products or services.
  • Developed key customer relationships to increase sales.
  • Greeted and assisted customers to foster positive experiences.
  • Achieved favorable pricing deals to boost revenue.

Sales Representative

Sunrun
Fort Lauderdale, FL
11.2021 - 04.2022
  • Identified opportunities for cross-selling additional products and services.
  • Provided technical support for customers using the company's products or services.
  • Conducted consistent follow-ups with prospects to finalize deals promptly.
  • Nurtured strategic customer relationships to drive sales growth.
  • Identified customer needs by asking questions and advising on best solutions.

Sales Associate

MetroPCS
Slidell, LA
05.2015 - 07.2016
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Developed trusting relationships with customers by making personal connections.
  • Conducted product demonstrations to highlight features and benefits.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Sales Representative

ADT Security
Slidell, LA
03.2014 - 02.2015
  • Identified customer needs by asking questions and advising on best solutions.
  • Prepared and delivered appropriate presentations on products and services.
  • Greeted and assisted customers to foster positive experiences.
  • Executed door-to-door sales to promote ADT home security systems.

Power Generation Equipment Repairer

U.S. Army
01.2010 - 01.2012
  • Inspected each unit at technical level to determine readiness.
  • Checked and replaced boards, capacitors and other components.
  • Conducted regular tests on repaired components to ensure they meet operational requirements.
  • Replaced defective components in accordance with manufacturer specifications and safety regulations.

Education

highschool diploma - Health

miami lakes educational center
Miami, FL
01.2010

Skills

  • Marketing
  • Performance monitoring
  • Strategic touchpoint management
  • Systems implementation
  • Problem-solving
  • CRM knowledge: Salesforce, HubSpot

Personal Information

Work Permit: Authorized to work in the US for any employer

Certification

  • NABCEP Certification
  • OSHA 10

Assessments

  • Customer service, Proficient, 07/01/21
  • Project timeline management, Proficient, 08/01/23
  • Work motivation, Proficient, 07/01/21
  • Work style: Reliability, Proficient, 07/01/23
  • Sales skills, Proficient, 07/01/23

Military Service

Army National Guard, United States, E2, 01/01/10, 12/31/13

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Operations Manager

Southern Solar Installation
08.2023 - Current

Sales Representative

Meraki Solar LLC
04.2022 - 07.2023

Sales Representative

Sunrun
11.2021 - 04.2022

Sales Associate

MetroPCS
05.2015 - 07.2016

Sales Representative

ADT Security
03.2014 - 02.2015

Power Generation Equipment Repairer

U.S. Army
01.2010 - 01.2012

highschool diploma - Health

miami lakes educational center

Similar Profiles

CREATE PROFILE
Dante Betances