Dante Brown
Brooklyn,NY
Summary
Experienced customer service professional with over five years of experience in office management, retail, and logistics operations.
Overview
13
13
years of professional experience
Work History
Processing Clerk
United States Postal Service
Brooklyn
10.2015 - Current
- Worked closely with supervisor assisting with creating work order tickets and updating the work order status
- Prioritize, track and report the status of service requests but not limited to handling other logistics and operational duties
- Packing, organizing and maintaining promotional materials and mailroom supplies
- Processing, sorting and distributing mail to the proper carriers
Sales Associate
Macy's
Brooklyn
11.2013 - 09.2015
- Ensured a high level of customer satisfaction through excellent sales and services
- Actively welcomed, sought out, and engaged customers in the store
- Assessed customers' needs and aided regarding the store's products
- Uphold responsibility for achieving personal sales goals
Sales Associate
Duane Reade
Brooklyn
02.2012 - 09.2013
- Greeted and assisted guests in searching appropriate departments, aisles, services, and products
- Collaborated with team to merchandise products, manage store inventory, installed store displays and signs, and order new stock
- Earned 100% percent attendance record
- Operated and processed more than $300,000 in annual sales at the cash register in an efficient manner
Education
New York City College of Technology
Brooklyn, NYSkills
- Customer Service
- Conflict Resolution
- Organization
- Ability to Multitask
- Team Collaboration
- Adaptability
- Microsoft Office Suite
- Scheduling and Data Management
- Computer Literacy
- Strong Attention to Detail
- Exceptional Written and Verbal Communication Skills
- Inventory Management
References
- Zuleika Crawford, z.crawford@yahoo.com
- William Johnson, williamjohnsonjr30@yahoo.com
- Joshua Foster, joshfost30@outlook.com
Personal Information
Gender: M
Timeline
Processing Clerk
United States Postal Service
10.2015 - Current
Sales Associate
Macy's
11.2013 - 09.2015
Sales Associate
Duane Reade
02.2012 - 09.2013
New York City College of Technology