Dante Collins

• Monitored surveillance systems to identify suspicious activities and potential incidents.
• Conducted regular Patrol through the Hotel to provide Customer Service to Guest.
• Worked alongside hotel personnel to create and execute strategies for loss prevention and security.
• Investigated reported incidents of Guest documenting findings for management review.
• Assisted in developing emergency response plans related to safety and security issues.
• Responded swiftly to emergency situations within the Hotel ensuring Guest and employee safety during incidents such as incidents or disturbances.

• Developed and implemented loss prevention strategies to reduce shrinkage across all departments.
• Conducted thorough investigations of theft incidents, collaborating with law enforcement as needed.
• Trained and mentored staff on loss prevention protocols and best practices for asset protection.
• Analyzed inventory discrepancies and identified trends to enhance security measures effectively.
• Performed regular audits of store operations to ensure compliance with company policies and procedures.
• Enhanced employee awareness of loss prevention practices by conducting regular training sessions.

• Cultivated strong client relationships through consistent communication and responsiveness to security needs.
• Developed and implemented security protocols, enhancing safety measures for diverse environments.
• Performed routine site evaluations to pinpoint weaknesses and suggest risk reduction strategies.
• Trained and mentored junior staff on best practices for customer service and security operations.
• Analyzed incident reports to identify trends, driving improvements in operational protocols and client satisfaction.
• Built solid rapport with clients through proactive communication, addressing concerns before they escalated into issues.
• Responsible for Interviewing, Hiring, Training, Payroll for over 300 Security Guards.

(Clients included - Dallas Cowboys AT&T Stadium, Dickies Arena, Moody Center, Q2 Stadium)