Dante Ferri

• Updates outdated patient information to maintain current records.
• Schedules appointments for patients via phone and in person.
• Contact pharmacies to submit and refill patients' prescriptions.
• Answer phones for the VA La Jolla Mental Health Department, scheduling follow-ups, consults and assisting veterans establish care in Mental Health.
• Call veterans to schedule RTC orders that have been submitted by their mental health care team.
• Verify appointment times/dates with patients.
• Answer appointment calls to streamline office operations.
• Coordinate services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
• Complete and submit clinical documentation in accordance with VA guidelines.
• Prepare, review and submit patient statements to determine factual accuracy.
• Promote continuity of care by accurately and completely communicating patient status to fellow caregivers.
• Scan residential rehabilitation documents from community facilities to ensure accurate medical documentation on VA healthcare systems.
• Manage clinical schedules for Transcranial Magnetic Stimulation (TMS) treatments.
• Manage clinical schedules for Ketamine and Esketamine treatments in Neuromodulation clinic.
• Scan Admission/Discharge Packets for the Substance Abuse Residential Rehabilitation Treatment Program (SARRTP).
• Execute admissions and discharges to and from SARRTP as well as admissions and discharges for ASPIRE center.
• Utilizes the Bed Management System (BMS), to assist with inpatient services on SARRTP.
• Accurately scan ROI forms in the Mental Health Department.
• Scan consent forms for Ketamine and ECT treatment.
• Forward Secure Messages to appropriate authorities.
• Manage the Psychiatric Emergency Clinic (PEC) check in and waiting area, ensuring that all veterans that check in are taken care of appropriately.
• Coordinate check-ins with social worker taking care of veteran's housing needs.
• Scribe for the San Diego VA Disruptive Behavior Committee.
• Extensive knowledge of PTSD, ADTP, Behavioral Health and Mood Disorder's clinical operations.
• Assist veteran's in need to navigate VA healthcare, ensuring veterans are getting enrolled, getting to appointments, receiving transportation and following up to make sure veterans were taken care of.
• Communicate procedures for community care providers in network.
• Order supplies for the Mental Health department; to include paper and ink cartages.

• Inspected cargo to verify load security, identify hazards and address concerns.
• Adhered to all safety protocols and industry best practices throughout inspection of hazardous cargo to protect personnel for exposure to chemicals or other harmful agents.
• Unloaded 3 delivery trucks per shift.
• Stacked and transported all overstock to storage areas.
• Communicated with floor managers to determine merchandise placement.
• Unloaded cargo from truck with hand trucks and pallet jacks.
• Identified low stock levels of products to ensure proper stock levels are met in a timely manner.

• Purchased equipment, office supplies and services for the Tele-Critical Care Unit at Naval Medical Center San Diego.

• Responsible for accurate documentation of items to purchase.

• Responsible for routing all paperwork pertaining to purchasing.

• Designed and implemented an inventory tracking system to optimize inventory control procedures.

• Examined the levels of supplies and raw material to determine shortages.

• Documented daily deliveries and shipments to update inventory.

• Prepared detailed reports on inventory operations, stock levels, and adjustments.

• Evaluated new inventory to ensure it’s ready for shipment.

• Performed daily analysis to predict potential inventory problems.

• Ordered new supplies to avoid inefficiencies or excessive surplus.

• Analyzed different suppliers to obtain the best cost-effective deals.

• Supply and logistics manager of General Surgery Department. Effectively managing an overall budget of 2.2M.
• Responsible for ordering routine and special orders of office and medical supplies and equipment.
• Tracked all equipment assigned to General Surgery Department, ensuring that all equipment was accounted for and received scheduled maintenance and bringing broken or faulty equipment to be repaired to appropriate workshop.
• Organized and maintained all order documentation, to include receipts of repairs.
• Created inventory for both the General Surgery minor procedure room and the General Surgery clinics supply room, with a list of regularly stocked items and regularly ordered items.
• Educated 3 Hospital Corpsman in the proper use of DMLSS ordering process.
• As Vascular Surgery clinical corpsman, managed clinic schedule for three Vascular Surgeons and one Nurse Practitioner. Maintained accurate calendar dates and important meetings. Triage all consults assigned to Vascular Surgery clinic.
• Designated as Pre-Operative counselor for Vascular Surgery clinic, conducting pre-operative counseling and instruction for all patients to receive surgery. Reserved beds in various wards for patients to stay post surgery. Coordinated with other clinics to schedule special rooms for certain cases.
• Created CT and MRI tracker to improve monitoring practices of patients with concerning aneurysms and severe arterial stenosis.
• Ordered CTs and MRIs as instructed by surgeons and for patients on CT tracker to monitor aneurysms. Provided surgeons with results of CTs, MRIs and Ultrasounds to receive guidance for the patient care plan.
• Trained as front desk expert in General Surgery and Vascular Surgery. Able to book and cancel appointments, create and transfer telephone consults (T-Cons) for nurses and doctors, as well as effectively communicate with patients to ensure needs of the patients were met in a reasonable manner.
• Assisted with wound care, suture removal and education on proper care of wounds at home.
• Continuously updated Ultrasound Tracker containing patients being monitored for aneurysms and vein and arterial stenosis. Ensuring that patients are getting their studies done at designated intervals and follow up appointments as needed.
• Limb Preservation clinic scheduler, responsible for creating appointments and contacting patients to be seen in this multidisciplinary clinic containing 5 sub-specialty departments to evaluate patients at risk for loss of limbs.
• Educated all Hospital Corpsman that rotated through General Surgery and Vascular Surgery clinics on the daily activities and operation of the clinic.

• As Work Center Supervisor, and Sick Call Supervisor, assisted logistics manager in the ordering, receiving, and inventory of Authorized Medical Allowance Lists (AMALs), to ensure that patient care could sustain during a 30 day operation without resupply.
• Maintained accurate list of inventory used during operations to provide effective feedback on medical capabilities.
• Ensured that Hospital Corpsman on field operations were properly equipped with all medical equipment and supplies needed to sustain their missions.
• Responsible for the medical care and treatment of Marines, to include immunization, special and routine physicals, sick call visits and procedures, medication administration, and hydration.
• Assisted doctor's and Independent Duty Corpsman (IDC) with the diagnosis of patients seen. Which included proper documentation on both paper and electronic charts, history of past and present medical history, examinations completed, and plan of care.
• Work Center Supervisor for Battalion Aid Station, supervising all Corpsman assigned to sick call, lab, and immunizations departments, ensuring proper documentation, administration of medications, immunizations, and other medical examinations we done to proper standards.
• Assigned to the Crisis Response unit on 11th MEU as the only first responded to 52 Marine enlisted and one Marine Officer.
• Instructed and supervised 62 Hospital Corpsman in proper structure, evaluation and verification of 918 medical records in 3 days in support of the Commanding General Inspection Program, giving the Battalion Aid Station a 100 percent compliance.
• Provided proper triage of patients to be seen at sick call, providing medical evaluation and education to marines.
• Instructed sailors and marines in first aid, self-aid, personal hygiene procedures, as well as combat life saving.
• After a successful deployment on the 11th Marine Expeditionary Unit (MEU), volunteered for second deployment to support the 15th MEU.
• Supervised preventive medicine programs and supervised air, water, food and habitability standards.
• Provided thousands of hours of safety and medical coverage in support of Marine Corps activities such as Marine Corps Mixed Martial Arts, live fire operations with small arms fire, machine gun fire and explosives during night and day .

• Provided care to 4,570 enrolled beneficiaries in Pediatric Clinic, providing pediatrician with adequate documentation and face-to-face turnover with all patient to be seen.
• Independently conducted 1,200 initial patient medical screenings and exams, streamlining the provider diagnosis time and supporting positive customer service.
• Trained 12 nursing students, 5 medical assistant externs and 4 corpsman in clinical support activities.
• Accurately graded pediatric developmental tests and provided results to pediatrician, along with updated growth on child.
• Conducted all medical procedures such as ingrown toenail removal, incision and drainage, and wart treatments, with little to no supervision.
• Proficient in laboratory testing and how to properly obtain specimens in a clinical pediatric setting.
• Administered medications and therapies as prescribed by pediatrician, as well as educating parents on at home therapies such as use of inhalers and nebulizers.
• Assisted pediatrician with periodic weight checks on infants failing to thrive.
• Provided daily patient overview prior to clinic to have appropriate instruments and/ or specimen containers available for patients arrival.
• Educated patients and caregivers on diagnoses, chronic disease management and wound management.
• Provided education on the 5,2,1,0 Program, a program that promotes a healthier childhood lifestyle.