Dante Gaynor
Warwick
Summary
I have a strong work ethic, and love to work as a team with fellow colleagues. I am a quick learner that works well under pressure. My objectives are to obtain employment that will allow me to expand my knowledge while offering growth. Customer Service Professional highly effective at anticipating and accommodating customer needs in diverse customer service environments. Friendly, punctual and enthusiastic retail sales professional versed in business operations and merchandising strategies.highly trained IT Professional experienced with all aspects of IT,Computer & Device Repair,Operating Systems,and computer support specialist from the community college of Rhode Island
Overview
6
6
years of professional experience
2030
2030
years of post-secondary education
Work History
Owner/Head Technician
Dante's Tech Hospital
Warwick
02.2026 - Current
Frontend/Online Pickup
Stop & Shop
Multiple Locations
07.2020 - Current
- Processed customer transactions efficiently and accurately at busy retail locations.
- Assisted customers with product inquiries and provided excellent service daily.
- Managed cash register operations, ensuring accurate cash handling and balancing.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Packaged customer purchases efficiently and accurately for safe transport.
Tech Team Lead
Warwick Hope Assembly Of God
Warwick
01.2020 - Current
- Coordinated training sessions for volunteers on new technology and software tools.
- Managed system upgrades to enhance operational efficiency within the organization.
- Fixed and repair devices
- Coordinated volunteer schedules to ensure adequate staffing for services.
- Troubleshot technical issues to minimize downtime and maintain production schedules.
- Documented maintenance activities to support operational reporting and compliance audits.
- Kept records of parts and equipment used in projects to update inventory.
Temporary Hire (Seasonal)
Marshalls & HomeGoods
Narragansett
12.2024 - 01.2025
- Assisted team members with stock replenishment and product sorting tasks.
- Assisted in unloading and stocking merchandise from delivery trucks.
- Provided customer service support when needed on the sales floor.
- Managed inventory levels using advanced tracking systems and software.
Education
Associate of Science - Computer Support Specialist
Community College of Rhode Island
Warwick, RI 08.2020 - 12.2025
Certificate - Computer Support Technican
Community College of Rhode Island
Warwick, RI 07.2020 - 06.2024
Mount Plesant High School
Providence, RISkills
- Technical support
- Customer service
- System troubleshooting
- Office 365 administration
- Web security practices
- Electronics repair
- Diagnostics
- Software installation
- Help desk management
Languages
English
Full Professional
Swahili
Limited
Websites
Timeline
Owner/Head Technician
Dante's Tech Hospital
02.2026 - Current
Temporary Hire (Seasonal)
Marshalls & HomeGoods
12.2024 - 01.2025
Associate of Science - Computer Support Specialist
Community College of Rhode Island
08.2020 - 12.2025
Frontend/Online Pickup
Stop & Shop
07.2020 - Current
Certificate - Computer Support Technican
Community College of Rhode Island
07.2020 - 06.2024
Tech Team Lead
Warwick Hope Assembly Of God
01.2020 - Current
Mount Plesant High School