DANTE’ JACKSON
Jacksonville,Florida
Summary
Sales Consultant with 8+ years of experience in customer service and account management, known for driving measurable sales growth and enhancing customer satisfaction. Adept at troubleshooting, sales strategy, and team collaboration, with a proven track record of introducing innovative sales techniques. Passionate about optimizing customer interactions and boosting revenue through detailed analysis and strategic recommendations.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Verizon
04.2022 - Current
- - Guide customers in product selection, enhancing satisfaction and driving measurable sales growth. - Prepare detailed quotes for large orders, contributing to increased sales volume. - Resolve minor Android and iOS issues, improving customer experience. - Manage customer accounts efficiently, maintaining high retention rates. - Analyze sales data to identify trends, optimizing product recommendations and boosting conversions. - Introduced new sales techniques, improving the effectiveness of customer interactions and driving higher revenue. - Maintained accurate customer records, ensuring seamless account management and timely issue resolution.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
Mobile Expert
Connectivity Source
01.2020 - 04.2022
- - Assisted customers in selecting optimal network plans and devices, boosting sales efficiency. - Updated sales records consistently, ensuring accurate inventory and transaction logs. - Maintained store cleanliness, enhancing customer experience and operational standards. - Collaborated with customers to identify optimal network plans and devices, enhancing customer satisfaction and loyalty. - Updated sales records for lines and devices, ensuring accuracy and efficient inventory management. - Maintained store cleanliness, contributing to a welcoming and professional environment.
Operations Manager
LA Fitness
09.2016 - 11.2019
- - Managed equipment inventory, ensuring cost control and operational efficiency. - Coordinated with vendors for timely maintenance, reducing machine downtime. - Assisted customers with needs and complaints, enhancing satisfaction and retention. - Processed membership payments, maintaining accurate financial records. - Streamlined inventory management, reducing equipment downtime.
Education
High School Diploma -
Terry Parker High School
Jacksonville, FloridaAssociate in Science in IT Security -
Florida State College at Jacksonville (Pursuing)
Skills
- Customer Service
- Detail Oriented
- Multitasking
- Account Management
- Document Preparation
- Troubleshooting
- Money Handling
- Problem Solving
- Sales Strategy
- Team Collaboration
- Communication Skills
Timeline
Sales Consultant
Verizon
04.2022 - Current
Mobile Expert
Connectivity Source
01.2020 - 04.2022
Operations Manager
LA Fitness
09.2016 - 11.2019
Associate in Science in IT Security -
Florida State College at Jacksonville (Pursuing)
High School Diploma -
Terry Parker High School
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