Dante Jones
Baltimore,MD
Summary
Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
13
13
years of professional experience
Work History
Delivery Driver
Amazon
Hanover, MD
02.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
Maintenance Technician
Fox Crossing Apartments
Baltimore, MD
04.2018 - 02.2021
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement or repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Professional Mover
Loudermill Services
Pasadena, MD
06.2011 - 04.2018
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 300 lbs.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Operated with safety and skill to avoid accidents and delays.
- Communicated with customers courteously and professionally to drive satisfaction.
- Cleaned and maintained truck and other equipment to maintain optimum working condition.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
- Inspected items for damage and reported issues to supervisor for resolution.
Education
No Degree - Criminal Justice
Baltimore City Community College
Baltimore, MDHigh School Diploma -
Northwestern High School
Baltimore, MD06.2011
Skills
- Active Listening
- Delivery Schedule Development
- Operations Analysis
- Attention to Detail
- Logistics Knowledge
- Analytical Approach
- Building Maintenance
- Mechanical Troubleshooting
- Hand and power tools
- Parts Replacement
- Equipment Installation
- Equipment Repair
Timeline
Delivery Driver
Amazon
02.2021 - Current
Maintenance Technician
Fox Crossing Apartments
04.2018 - 02.2021
Professional Mover
Loudermill Services
06.2011 - 04.2018
No Degree - Criminal Justice
Baltimore City Community College
High School Diploma -
Northwestern High School