Dante Lynn
Hayward,CA
Summary
Dynamic Shift Lead with proven expertise in team supervision and customer service excellence at Peet's Coffee. Excelled in staff training and development, enhancing team performance through effective delegation and leadership. Demonstrated exceptional decision-making and cash handling skills, ensuring operational efficiency and compliance with safety standards. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
Work History
Shift Lead
Peet's Coffee
2021.09 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
Redwood High School
Castro Valley, CA05.2016
Skills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Guest service
- Work Delegation
- Rules Enforcement
- Cash Handling
- Team Supervision
- Staff Training and Development
- POS System Operation
- Daily workflows
- Team Collaboration and Leadership
Sound engineering and production
Provides the best possible audio quality for media including, Movies, Music, Podcasts, etc.
Timeline
Shift Lead
Peet's Coffee
2021.09 - Current
High School Diploma -
Redwood High School
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