Dante Miller
Layton,UT
Summary
Dynamic manager with a proven track record at McDonald's, excelling in customer service and conflict resolution. Skilled in strategic planning and inventory management, I foster team collaboration to enhance operational efficiency. Recognized for maintaining high-quality standards and effectively addressing customer concerns, ensuring a positive experience for all.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
Layton, UT
10.2023 - 12.2024
- Oversaw daily operations, maintaining efficiency and quality standards.
- Monitored staff performance and addressed issues.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Secured building and walked grounds, fostering health and safety of employees and guests.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved conflicts between coworkers in a timely manner while maintaining a professional attitude.
Team Member
KFC
Layton , UT
08.2022 - 05.2023
- Collaborated with team members to achieve daily goals.
- Determined consumer needs to provide products and services appealing to larger market.
- Operated cash registers to process payments from customers.
- Monitored expiration dates on food items for freshness assurance.
- Assisted in inventory management, ensuring stock levels met demand without excess.
- Identified needs of customers promptly and efficiently.
- Collaborated with team members to achieve project milestones within set deadlines.
Education
High School Diploma -
Names Northern Utah Academy
Layton, UT05-2024
Skills
- Customer service
- Inventory management
- Conflict resolution
- Team collaboration
- Microsoft Excel
- Time management
- Problem solving
- Decision-making
- Task delegation
- Strategic planning
- Verbal and written communication
- Negotiation
- Safety procedures
Certification
- Management certification
- Food safety
Timeline
Manager
McDonald's
10.2023 - 12.2024
Team Member
KFC
08.2022 - 05.2023
High School Diploma -
Names Northern Utah Academy
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