Dante Quiles
Oglesby,IL
Summary
Resourceful Service and Parts Manager known for maintaining high productivity and efficiently completing tasks. Skilled in inventory management, customer service excellence, and team leadership. Excel in problem-solving, communication, and adaptability, ensuring smooth operations and exceptional service delivery.
Overview
23
23
years of professional experience
Work History
Service and Parts Manager
Midway Trailer Sales
Ottawa, IL
2021.03 - 2026.07
- Managed service department operations at Midway Trailer Sales.
- Coordinated scheduling between technicians and customers in order to ensure timely completion of repairs or maintenance tasks.
- Provided technical support for technicians when troubleshooting complex mechanical problems.
- Coordinated parts logistics, ensuring timely delivery to customers and service departments.
- Reviewed repair orders for accuracy prior to billing customers for services rendered.
- Ensured that warranties were properly processed according to manufacturer guidelines.
Service Technician
Midway Trailer Sales
Ottawa, Illinois
2015.11 - 2021.03
- Completed repairs including welding, fabrication, brake service, plumbing, and electrical systems while maintaining trailer safety and functionality.
- Executed maintenance on light-duty and recreational trailers, ensuring reliable operation.
- Conducted routine maintenance on various trailer models, enhancing performance and longevity.
- Followed all safety protocols while performing work in potentially hazardous environments.
Active Duty Soldier
United States Army
Fort Bragg, North Carolina
2003.05 - 2014.04
- Supervised and maintained over $100 million in equipment across multiple locations during seven combat tours in Iraq and Afghanistan.
- Coordinated logistics for troop movements and supply distribution.
- Executed timely and precise purchasing strategies amid military budget cuts and resource limitations.
Education
Army Leadership School - Army Leadership
Warrior Leader Course
Fort Hood, TX2007-04
High School Diploma -
Earlville High School
Earlville, IL2002-05
Skills
- Parts coordination
- Repair order review
- Warranty processing
- Technical support
- Equipment maintenance
- Customer relationship management
Timeline
Service and Parts Manager
Midway Trailer Sales
2021.03 - 2026.07
Service Technician
Midway Trailer Sales
2015.11 - 2021.03
Active Duty Soldier
United States Army
2003.05 - 2014.04
Army Leadership School - Army Leadership
Warrior Leader Course
High School Diploma -
Earlville High School