Summary
Overview
Work History
Education
Skills
Special Assignment Harrisburg
Timeline
Generic

Dante Squillace

Business Manager
Brownsville,PA

Summary

Proven leader with extensive experience at United Parcel Service, UPS, adept in operational leadership and strategic planning. Excelled in fostering team unity and driving efficiency improvements, significantly enhancing business operations. Skilled in policy implementation and coaching, consistently exceeding performance goals.

Overview

17
17
years of professional experience

Work History

Business Manager

United Parcel Service, UPS
New Stanton, PA
09.2018 - Current
  • Facilitated communication between different teams within the organization through regular meetings.
  • Provided feedback to improve strategies, programs and initiatives.
  • Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
  • Implemented safety protocols throughout the workplace to protect employees from harm.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Streamlined operational processes and systems to enhance efficiency and reduce costs.
  • Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
  • Developed and implemented policies and procedures to improve operational efficiency.
  • Set and monitored performance metrics to evaluate and improve business operations.

On Car Supervisor

United Parcel Service, UPS
Washington, PA
06.2014 - 09.2018
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Trained new employees on company policies and procedures.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Directed and supervised team of 15 employees in daily operations.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Implemented new operational procedures, increasing efficiency.
  • Monitored operations and reviewed records and metrics to understand company performance.

Part Time Supervisor

United Parcel Service, UPS
New Stanton, PA
01.2008 - 06.2014
  • Resolved conflicts between employees over scheduling issues or absences from work.
  • Maintained employee records for payroll processing.
  • Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
  • Trained new employees on company timekeeping systems.
  • Tracked employee vacation days, sick leave, personal days, and other forms of time off.
  • Identified opportunities for process improvements, leading to cost reductions and increased productivity.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Enforced company policies on attendance, punctuality, and overtime.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.

Education

Associate of Applied Science - Marketing

Wccc
Youngwood, PA
05-2012

Skills

  • Issue resolution
  • Strategic initiatives
  • Documentation and reporting
  • Performance evaluations
  • Documentation proficiency
  • Decision-making
  • Business planning
  • Employee motivation
  • Partnership development
  • Financial management
  • Business development
  • Operational leadership
  • Coaching and mentoring
  • Operations management
  • Safety protocols and procedures
  • Policy implementation
  • Strategic planning
  • Team building and leadership

Special Assignment Harrisburg

  • Over took Business manger role for peak of 2024 in Harrisburg PA

Timeline

Business Manager

United Parcel Service, UPS
09.2018 - Current

On Car Supervisor

United Parcel Service, UPS
06.2014 - 09.2018

Part Time Supervisor

United Parcel Service, UPS
01.2008 - 06.2014

Associate of Applied Science - Marketing

Wccc

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Dante SquillaceBusiness Manager