Full Time Father
Dante Swing
Small Medium Business Expert
Austin,TX
Summary
Talented driven SMB specialist bringing not only enthusiasm and eagerness to learn new skills with Educational sales. Focused on maximizing business success by capitalizing on sales and service opportunities, while building and maintaining relationships with anyone and everyone on the team to reach and set company goals and expectations.
Overview
3
3
years of professional experience
Work History
SMB Sales Representative
Apple
Austin , Texas
07.2021 - Current
- Contributed long-term sales strategy ideas to team to promote continuing business success.
- Established close relationships with new small business prospects.
- Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
- Achieved Top performer in Applecare & Close Rate
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
Retail Contact Specialist
RCC Mobility Expert
Austin, Texas
01.2019 - 07.2021
- Achieved consistently Top performer in Close Rate/AppleCare
- Maintained High TMS Rate
- Sought out extra training opportunities to enhance customer relationship management abilities.
- Engaged in learning and development opportunities to promote continued performance improvement.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Compiled status and performance reports for team leaders to address company strengths and weaknesses.
Skills
Self-Motivated
undefinedEducation
High School Diploma -
Centennial High School
Pueblo, CO 08.2013 - 1 2016
BBA - Business Management
Colorado State University - Pueblo
Pueblo, CO 1 2016 - 1 2018
Accomplishments
- Won B@A Spotlight Member Awards
- Won Multiple Best Buy Awards on being Top Performer
- Project Coordinator for B@A projects to promote employee mental health
- Participated in the new rollout for I&D by being feature in a short video promoting I&D
- SMB Leader Club for TMS, Close Rate, AppleCare Q1 of 21'
- Participated in demonstrating my work methods for SMB specialist by sharing practices in a short video
- Collaborated with team of 2 in the development of Trade In Method for consumers.
Affiliations
B@A HBA Leader
B@A Austin Member
RCC Inclusion and Diversity associate
Additional Information
I personally love to meet and encounter as many people as I can to learn and develop not only the best practices but to also have a new perspective on what I can gain from meeting each person as well.
Interests
Book Enthusiast
Podcaster
Continued Education
Basketball
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Be like Water, My friend.
Bruce Lee.
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