Robert Munson
United States
Summary
Driven and passionate Account Executive with 17 years of experience and special interest in selling to small businesses with high potential for mutually-beneficial partnerships. Dedicated to developing long-term relationships with customers. Focused on building intimate knowledge of products and services as well as unique small-business needs.
Overview
7
7
years of professional experience
Work History
SMB Sales Representative
Deluxe Corporation
01.2024 - 12.2024
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Established close relationships with new small business prospects.
- Reached average of 130% of sales goal.
- Leveraged CRM to collect, organize, and manage sales data and customer information.
- Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
Sony Experience Expert
Best Buy Inc
04.2022 - 01.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Fire Safety Specialist
Johnson Controls Fire Protection
05.2018 - 11.2021
- Managed the entire Fire Alarm sales process, from uncovering opportunity.
- Determined customer needs and developed a sales strategy to gain customer understanding of company product offerings
- Developed solutions/value proposition, preparing design, creating contract, negotiating terms, closing opportunities, and providing on-going customer service through service delivery
- Incorporated facility fire protection systems into existing, multi-site safety and security systems with remote monitoring components.
- Demonstrated remote monitoring systems to personnel, providing onboarding services for internal fire protection and safety personnel.
Education
Bachelor of Science - Business Education
University of Phoenix
Tempe, AZ04-2027
Skills
- Client acquisition
- CRM proficiency - SalesForce
- Sales demonstration
- Sales pitch development
- Territory management
- Pipeline management
- Sales presentations
- Sales analytics
Timeline
SMB Sales Representative
Deluxe Corporation
01.2024 - 12.2024
Sony Experience Expert
Best Buy Inc
04.2022 - 01.2024
Fire Safety Specialist
Johnson Controls Fire Protection
05.2018 - 11.2021
Bachelor of Science - Business Education
University of Phoenix
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