Dantevius King
Cheverly, MD,United States
Summary
Meticulous Project Management and Data Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Proficient in utilizing various data entry software and tools.
Overview
7
7
years of professional experience
Work History
Data Entry Coordinator
YMCA Metropolitan
08.2021 - Current
- Enhance office efficiency by streamlining administrative processes and implementing organizational systems.
- Maintain a high level of attention to detail while handling large volumes of information.
- Enhance data accuracy by meticulously reviewing and correcting errors in database entries.
- Assist in the implementation of a new database system, resulting in streamlined workflows and increased accuracy.
- Collaborate with cross-functional teams to ensure timely and accurate data input for various projects.
- Serve as a reliable resource within the team, always willing to assist colleagues and ensuring seamless work transitions during periods of absence or high workload.
Program Analyst
Cheverly Gives Back
01.2020 - Current
- Increase corporate fundraising revenue by developing and implementing strategic plans and initiatives..
- Enhance marketing campaign performance by analyzing and interpreting data from various software sources.
- Develop and maintain project schedules, ensuring key milestones were met on time and within budget.
- Conduct thorough risk assessments to identify potential issues and develop mitigation strategies.
- Optimize resource allocation through careful analysis of program requirements and constraints.
- Conduct comprehensive market research to inform strategic decision-making around product development and launch activities.
Help Desk Technician
Worthaticket LLC
08.2017 - 05.2020
- Enhanced customer satisfaction by resolving technical issues in a timely and efficient manner.
- Streamlined help desk processes for increased productivity and improved response times.
- Prioritized help desk service ticket requests and applied diagnostic techniques to identify problems, investigate causes and recommend solutions specific to individual users.
- Authored service level agreements for help desk operations.
- Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
- Improved SharePoint functionality by developing custom web parts and application pages.
Education
Bachelor of Science - Business Administration
Bowie State University
Bowie, MD05.2016
High School Diploma -
Bowie High School
06.2009
Skills
- Data Entry
- Project Coordination Experience
- Accuracy and Attention to Detail
- Process Improvement Ideas
- Administrative Management
- Database Administration
- Information Security
- Time Management
Timeline
Data Entry Coordinator
YMCA Metropolitan
08.2021 - Current
Program Analyst
Cheverly Gives Back
01.2020 - Current
Help Desk Technician
Worthaticket LLC
08.2017 - 05.2020
Bachelor of Science - Business Administration
Bowie State University
High School Diploma -
Bowie High School