Dantilda Kamara
Hagerstown,MD
Summary
Dedicated and compassionate professional with CPR and Pharmacy Technician certification. Proven experience in customer-facing roles, utilizing strong communication skills to provide exceptional service. Eager to leverage skills and knowledge to make a positive impact in a healthcare setting, supporting patients, and contributing to a collaborative team environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hotel Front Desk Receptionist
Country Inn & Suites By Radisson
Hagerstown, MD
05.2026 - Current
- Provided exceptional customer service to guests, ensuring a welcoming atmosphere and prompt assistance.
- Managed check-in and check-out processes efficiently, enhancing guest satisfaction and operational flow.
- Coordinated room reservations using property management systems, optimizing occupancy rates.
- Resolved guest inquiries and complaints professionally, fostering positive relationships with visitors.
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.
Pharmacy Technician
CVS
01.2025 - 05.2025
- Assisted pharmacists in filling prescriptions, counting pills and labeling bottles.
- Provided excellent customer service to patients, physicians, nurses, and other healthcare professionals in a professional manner.
- Maintained patient confidentiality when handling records and sensitive data.
- Resolved customer complaints quickly and efficiently, while maintaining good rapport with all customers.
- Organized workflow in order to meet deadlines for the timely completion of tasks.
- Verified dosages and measured medications for prescriptions.
- Prioritized multiple tasks in a dynamic environment and stayed calm and composed.
Cashier
Lowe’s
01.2025 - 01.2025
- Managed cash register, ensuring proper handling of cash and credit transactions.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Associates - Psychology and Criminal Justice
Hagerstown Community College
11-2027
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South Hagerstown High School
01-2025
Skills
- Customer service
- Patient confidentiality
- Medication verification
- Time management
- Active listening
- Multitasking and organization
- Work ethic and integrity
- Pharmacy and customer records management
- Confidentiality and HIPAA
Certification
- CPhT - Certified Pharmacy Technician
- First Aid/CPR Certified
Timeline
Hotel Front Desk Receptionist
Country Inn & Suites By Radisson
05.2026 - Current
Pharmacy Technician
CVS
01.2025 - 05.2025
Cashier
Lowe’s
01.2025 - 01.2025
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South Hagerstown High School
Associates - Psychology and Criminal Justice
Hagerstown Community College