Reliable Inside Sales Manager with experience establishing and enforcing service standards and sales goals. Maintained expert product knowledge to address customer needs and optimize business retention. Ace at up-selling and cross-selling techniques as well as collaboration with marketing colleagues to increase revenue.
Overview
10
10
years of professional experience
Work History
Inside Sales Account Manager
Dell EMC
Round Rock, Texas
07.2016 - Current
Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
Incorporated new products seamlessly and integrated offerings into routine sales calls.
Captured business by explaining, demonstrating and highlighting products through conversations and formal presentations.
Maintained current knowledge of product lines by attending regular technical and sales training sessions.
Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
Manufacturing Warehouse Technician
Manufacturing Warehouse Technician
Ft. Benning, Georgia
11.2013 - 04.2016
Supervised logistical functions supporting battalion of 30 Army Soldiers.
Performed as team member during situational training exercises and infantry battle drills.
Directed logistical training procedures in accordance with military regulations.
Briefed leaders on readiness and equipment statuses
Organized and dispersed time-sensitive administrative paperwork
Transitioned unit’s order logging system from physical to digital files
Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
Manufacturing Warehouse Technician
Durcon
Taylor, Texas
03.2012 - 08.2013
Documented cargo movement such and obtained onward movement data.
Moved shipment materials to and from designated areas using lift and hand trucks.
Verified accuracy of shipping and receiving documents and maintained records.
Organized warehouse storage areas to facilitate efficient receiving and shipping of products.
Prepared bills of lading, work orders and shipping orders to appropriately route materials.
Education
Criminal Justice
Texas State University
San Marcos, TX
High School Diploma -
Hutto High School
Hutto, TX
06.2011
Skills
Account management
Product branding
Revenue forecasting
Relationship building skills
Excellent Communication
Problem-Solving
Accomplishments
Fed Elite Inside Sales FY192H, FY201H, FY222H
Took on stretch assignments to support multiple tasks during the absence of Account Executives and other key support team members
Surpassed quota multiple times by up to 25%.
Transformed low-performing customer accounts to high producing group in less than one year
SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)SENIOR PRINCIPAL BUSINESS INTELLIGENCE MANAGER at DELL Technologies (DELL EMC + Dell Entities)