Dynamic Administrative Manager with a proven track record at NALCO Water, excelling in recruitment coordination and team leadership. Expert in streamlining processes to enhance operational efficiency and boost productivity. Adept at managing confidential information and fostering strong relationships, driving organizational excellence through strategic planning and effective communication.
Overview
10
10
years of professional experience
Work History
Administrative Manager
NALCO Water Chemical Division/CIC Holdings PLC
Colombo, Sri Lanka
04.2015 - 10.2022
Streamlined administrative procedures to enhance operational efficiency.
Directed office personnel activities, ensuring optimal performance and productivity.
Coordinated with managers and departments to interview new personnel and recognize excellent performance.
Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
Monitored office supplies to replenish needed inventory before depletion.
Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
Negotiated and reviewed contracts, rates, and terms with current facilities and suppliers.
Managed paper or electronic filing systems by recording information, updating paperwork, and maintaining documents.
Represented the work unit at meetings or conferences to serve as liaison for requests or complaints.
Planned and controlled budgets for contracts, equipment, and supplies.
Determined staffing requirements, interviewing, hiring, and training new employees.
Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
Read through contracts, regulations, and procedural guidelines to verify comprehension and compliance.
Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
Organized and maintained documents, files, and records.
Tracked and analyzed expenditures to deliver budgets and financial reports.
Oversaw CRM updates and backups, report generation, and troubleshooting requisitions.
Created and maintained filing systems for employee records, financial reports, and other documents.
Interpreted company policies and procedures for employees at all levels of the organization.
Assisted in the recruitment process by reviewing resumes and conducting interviews.
Administration & Procurement Executive
CIC Holdings PLC - Chemifix Adhesive Factory
Colombo, Sri Lanka
09.2014 - 03.2015
Administered HRI System for tracking attendance, leave, and overtime.
Coordinated visits from company doctors to promote employee health.
Managed procurement of local raw materials and packaging essentials.
Maintained positive relationships with existing suppliers while exploring new sources of supply.
Oversaw factory administration, covering janitorial and transportation services.
Organized casual labor resources to achieve production goals effectively.
Prepared daily, weekly and monthly procurement reports for supervisor review.
Utilized computer systems to track shipments and material deliveries.
Resolved employee relations issues through effective communication and problem solving techniques.
Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
Answered questions from staff regarding benefits packages, vacation time or other HR-related matters.
Ensured accuracy of payroll data by collecting, reviewing and entering timesheets into system.
Generated monthly reports regarding employee absences and tardiness.
Scheduled meetings between supervisors and employees for performance appraisals or disciplinary action.
Reviewed applications for completeness and accuracy prior to forwarding them to hiring managers.
Maintained employee records in compliance with applicable laws and regulations.
Prepared reports related to attendance tracking, disciplinary actions taken, terminations or any other relevant topics.
Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
Coordinated employee onboarding, including orientation sessions and documentation management.
Human Resources Executive
Lawrences Logistics Pvt Ltd
Colombo, Sri Lanka
03.2013 - 08.2014
Maintained personnel records such as hiring documents, leaves of absence forms.
Facilitated communication between employees at different levels within the organization.
Managed employee relations issues such as grievances, performance management, disciplinary action, and terminations.
Addressed harassment allegations, work complaints or other employee concerns.
Internship Student
Central Bank of Sri Lanka
Colombo, Sri Lanka
05.2012 - 08.2012
Developed HR proficiency in recruitment and selection, performance appraisal, training and development, employee relations, welfare management, and grievance handling.
Education
BBA - Human Resources Management
University of Colombo
Colombo, Sri Lanka
02-2013
Master of Science - Business Management
College of Staten Island
Staten Island, NY
Skills
Recruitment coordination
Team leadership
Database administration
Independent and team collaboration
Employee onboarding
Judgment and prioritization
Relationship building
Organizational excellence
Administrative support
HR support
Active listening and responsiveness
Strong follow-up practices
Confidential information management
Professional communication
Tech proficiency: SAP, HRIS, and Microsoft Office Suite
District Account Manager at Nalco Water - Food and Beverage, Light Manufacturing DivisionDistrict Account Manager at Nalco Water - Food and Beverage, Light Manufacturing Division