Danya Garcia-Alcaraz
Covina,CA
Summary
Excelled in roles requiring attention to detail and robust communication, significantly improving client and customer experiences. Offering friendly and professional demeanor, with willingness to learn and grow in hospitality environment. Brings ability to quickly grasp restaurant operations and deliver high-quality service. Ready to use and develop strong communication and multitasking skills in any instance.
Overview
3
3
years of professional experience
Work History
Waitress
South Hills Country Club
05.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Care Provider
24 Hour Home Care
05.2022 - 07.2024
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Promoted social, emotional, and physical health through diverse activities.
- Reduced patient anxiety and stress through effective communication and active listening skills.
Cashier
Forever 21
10.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Psychology
California State University - Los Angeles
Los Angeles, CAMarketing in Business
California Polytechnic State University- Pomona
Pomona, CASkills
- Customer Service
- Strong multitasking
- Team Collaboration
- Attention to Detail
- Problem-Solving
Languages
Spanish
Native or Bilingual
French
Limited Working
Timeline
Waitress
South Hills Country Club
05.2023 - Current
Care Provider
24 Hour Home Care
05.2022 - 07.2024
Cashier
Forever 21
10.2021 - 12.2021
Psychology
California State University - Los Angeles
Marketing in Business
California Polytechnic State University- Pomona
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