Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Danya Garcia-Alcaraz

Covina,CA

Summary

Dynamic professional with experience across service, healthcare, and retail sectors, notably at South Hills Country Club. Excelled in customer service, resolving complaints with professionalism, and enhancing dining experiences. Fluent in Spanish and proficient in POS system operations, I blend compassion with technical skills to meet and exceed employer expectations.

Overview

3
3
years of professional experience

Work History

Server

South Hills Country Club
05.2023 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Care Provider

24 Hr Homecare
02.2023 - 05.2023
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting my client.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • I traveled out of the country to care for my client to assist the family while on vacation.

Sales Associate

Forever 21
10.2021 - 01.2022
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Psychology

California State University, Los Angeles
Los Angeles, CA

Business Marketing

California State Polytechnic University, Pomona
Pomona, CA
05-2026

Skills

  • Fluent in Spanish
  • POS system operations
  • Compassion and empathy
  • Reliable and trustworthy

Interests

I love fashion! I take time to create my best outfits/looks I recently started sewing and crocheting to make my own pieces!

I am very active and love going to the gym! I played soccer for ten years as a kid including four years of playing on the varsity team in high school

Timeline

Server

South Hills Country Club
05.2023 - Current

Care Provider

24 Hr Homecare
02.2023 - 05.2023

Sales Associate

Forever 21
10.2021 - 01.2022

Psychology

California State University, Los Angeles

Business Marketing

California State Polytechnic University, Pomona

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Danya Garcia-Alcaraz