Danyale Knighton
Waycross,GA
Summary
Highly motivated and adaptable professional with a strong background in [customer service, retail hospitality, or other relevant fields]. Skilled in communication, problem-solving, and handling customer inquiries with professionalism and empathy. Proven ability to thrive in fast-paced environments manage multiple tasks, and learn new systems quickly. Eager to bring a positive attitude, strong work ethic, and a commitment to delivering excellent customer experiences to a call center role.
Overview
4
4
years of professional experience
Work History
Sales Associate
Lowes
Douglas, GA
10.2022 - 09.2023
- Provided exceptional customer service by answering product- related questions, offering recommendation, and resolving complaint.
- Handled cash and credit transactions accurate, ensuring smooth checks and a positive customer experience.
- Collaborated with team members to meet store sales and targets
- Developed strong rapport with customers, resulting in positive feedback.
- Maintained a clean and organized store environmen.
Server
McDonald's
Douglas, GA
08.2021 - 02.2022
- Delivered high -quality service to customers in a fast pace environment, taking orders and ensuring timely delivery on food and beverages reduced customer complaints by identifying recurring issues and suggesting process improvements.
Assisted with training new employees on customer service best practices and restaurant operations.
Cashier
Dollar general
Douglas, Georgia
01.2020 - 11.2020
- Ensured compliance with all safety regulations within the store environment.
- Answered phone calls to assist customers with questions
- Processed customer payments quickly and returned exact change and receipts.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- clean and neat for maximum productivity Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
High School Diploma -
Wiregrass Regional College And Career Academy
Douglas, Georgia05-2021
Skills
- Team collaboration
- Adaptability to new system
- Organizational and time management skills
- Corporate communications
- Problem solving
- Customer service
- Attention to details
- Multi-tasking and prioritizing
Timeline
Sales Associate
Lowes
10.2022 - 09.2023
Server
McDonald's
08.2021 - 02.2022
Cashier
Dollar general
01.2020 - 11.2020
High School Diploma -
Wiregrass Regional College And Career Academy