Danyel Lafreniere
Largo,FL
Summary
Seeking a full-time position to utilize my skill sets and experience. Conscientious Healthcare professional offering over 15 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through medication administration. Positive and upbeat with excellent communication skills. Reliable Medical Support professional with 10.5 years of experience in Baycare. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Versatile experience in medical and administrative support. Accurately documenting patient health information and collecting vital signs. Efficiently schedules appointments.
Overview
28
28
years of professional experience
Work History
Certified Clinical Medical Assistant
Baycare Medical Group
Clearwater, FL
09.2011 - Current
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Taught patients about medications, procedures and care plan instructions.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Prepared and administered medications to alleviate patient symptoms.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Scheduler
Rose Radiology
Palm Harbor, FL
01.2011 - Current
- Receive incoming calls from patients and physician offices to schedule radiological procedures, such as MRI’s, CT’s, Ultrasounds, X-Rays, Epidurals, ect
- Direct contact with Technologists and Radiologists
- Work closely with Insurance Department.
Receptionist, Scheduler
WestCoast Endoscopy Center
Clearwater, FL
09.2008 - 12.2010
- Insurance Verification
- Scheduled patients for Upper Endoscopies and Colonoscopies
- Checked patients in upon their arrival, collected all demographic information, monies, medication, and any other important information pertaining to the procedure
- Also performed insurance verification to determine what the patients financial responsibility would be for the procedure, and obtained authorizations
- Also responsible for notifying each patient of their financial responsibility.
Patient
Access Services/Largo Medical Center
Palm Harbor, Largo, FL
04.2007 - 07.2008
- Central Scheduling/Admitting/Insurance Verification
- Duties included, answered inbound calls from patients, Doctors, and Physicians offices to schedule appointments for Largo Medical Center
- Admitted patients into the hospital on a scheduled and emergency basis
- Entered all demographic information and verified insurance benefits
- Also collected monies due at the time of service.
National Executive
Personnel & Marketing Group
Largo, FL
01.2007 - 05.2007
Store Manager
Home Again Interiors
Madeira Beach, FL
07.2004 - 01.2006
- Responsible for all daily store policies and procedures
- Accepted consignment furniture and home décor
- Priced each item
- Daily bookkeeping and cash drawer, bank deposits, and all account records
- Oversaw one part-time employee.
Medical Secretary
ImageCare Latham
Latham, NY
06.2002 - 10.2003
- Checked in patients for radiology appointments
- Entered all demographic information
- Scheduled appointments with patients and Physician offices
- Direct contact with Radiology Technologists, Radiologists, and Physicians.
Education
CCMA Certification -
National Healthcare Association- NHA
03.2015
GED - undefined
Ballston Spa High School
1998
Skills
- Multitasking and Prioritization
- Patient Relations
- Cleaning and Organizing
- Updating Medical Records
- Examination Preparation
- Decision Making
- Coordinating Drug Refills
- Appointment Scheduling
- Clinical and Operational Judgement
- Procedure Assistance
- Clear Communication
- Medication Administration
- Treatment Room Preparation
- Time Management
- Completing Insurance Forms
- Sanitizing and Cleaning
- Patient Chart Tracking
- Electronic Charting
- Vitals Collection and Documentation
- Standards Compliance
Timeline
Certified Clinical Medical Assistant
Baycare Medical Group
09.2011 - Current
Scheduler
Rose Radiology
01.2011 - Current
Receptionist, Scheduler
WestCoast Endoscopy Center
09.2008 - 12.2010
Patient
Access Services/Largo Medical Center
04.2007 - 07.2008
National Executive
Personnel & Marketing Group
01.2007 - 05.2007
Store Manager
Home Again Interiors
07.2004 - 01.2006
Medical Secretary
ImageCare Latham
06.2002 - 10.2003
CCMA Certification -
National Healthcare Association- NHA
GED - undefined
Ballston Spa High School