Danyella Rios
Moore,OK
Summary
Dynamic Bar Manager and seasoned Bartender with a proven track record at Flashback Retropub, enhancing customer service rankings and exceeding sales goals. Expert in staff training and performance monitoring, adept at strategic planning and fostering customer relations. Achieved significant improvements in efficiency and quality through meticulous organizational ability and team motivation.
Overview
6
6
years of professional experience
Work History
Bar Manager/ Bartender
Flashback Retropub
02.2022 - Current
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Closed out cash register and prepared cashier report at close of business.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Motivated staff to perform at peak efficiency and quality.
- Improved customer service rankings by resolving issues quickly and accurately.
Cashier
Backdoor BBQ
01.2022 - 07.2022
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Bartender
Louie's Grill & Bar
02.2021 - 12.2021
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed strict recipes and drink measurements to minimize product used.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
Assistant General Manager
Oncue Express
11.2018 - 02.2021
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Reported issues to higher management with great detail.
- Interacted well with customers to build connections and nurture relationships.
Education
Associate of Applied Science - Radiologic Technology
Oklahoma State University - Oklahoma City
Oklahoma City, OK05.2027
High School Diploma -
Western Heights High School
Oklahoma City, OK05.2017
Skills
- Staff Training
- Performance monitoring
- Bar Management
- Rule Enforcement
- Customer Relations
- Health codes compliance
- Event Coordination
- Strategic Planning
- Organizational ability
Timeline
Bar Manager/ Bartender
Flashback Retropub
02.2022 - Current
Cashier
Backdoor BBQ
01.2022 - 07.2022
Bartender
Louie's Grill & Bar
02.2021 - 12.2021
Assistant General Manager
Oncue Express
11.2018 - 02.2021
Associate of Applied Science - Radiologic Technology
Oklahoma State University - Oklahoma City
High School Diploma -
Western Heights High School
Similar Profiles
Aidan PinnixAidan Pinnix
Sports Photographer at Flashback Photography StudioSports Photographer at Flashback Photography Studio
RHUBIE ANN O. BORINAGARHUBIE ANN O. BORINAGA
Administrative Assistant at Flashback StudioAdministrative Assistant at Flashback Studio
JEFFREY JANICKEJEFFREY JANICKE
Host/Busser at Flashback DinerHost/Busser at Flashback Diner