Danyelle Easley
Detroit,MI
Summary
Detail-oriented and customer-focused professional with experience in patient-facing services, registration-style verification, financial transactions, and compliance-driven environments. Proven ability to communicate professionally, verify eligibility and documentation, manage data accurately, and support operational workflows. Strong problem-solving skills with a commitment to quality, productivity standards, and continuous improvement.
Overview
2026
2026
years of professional experience
Work History
Program Coordinator
Wayne State University – Center for Urban Studies (AmeriCorps)
2024 - Current
- Coordinated multi-site, grant-funded programs requiring accurate registration, eligibility verification, and compliance documentation, ensuring adherence to federal and institutional standards.
- Completed onboarding and maintained detailed participant records, demonstrating strong attention to accuracy, confidentiality, and timeliness.
- Managed online administrative systems (OnCorps, eGrants), ensuring accurate data entry, reporting, and record maintenance.
- Supported recruitment, scheduling, training, and supervision of students and service members, contributing to efficient daily operations.
- Collaborated with internal departments (HR, Payroll, Purchasing) and external partners to resolve administrative and documentation issues promptly.
- Assisted with financial tracking, reimbursements, and reporting, supporting revenue and compliance workflows.
- Tracked participant performance and ensured continuous compliance with program requirements.
Teller
Comerica Bank
2022 - 2024
- Delivered professional, courteous customer service while processing deposits, payments, check cashing, and cashier’s checks in a high-volume environment.
- Reconciled cash drawers daily, ensuring accurate financial transactions and compliance with security procedures.
- Resolved customer inquiries and basic complaints promptly, maintaining a positive service experience.
- Verified customer information and adhered to strict regulatory and privacy standards, minimizing risk and errors.
- Educated customers on digital tools and services, demonstrating strong communication and problem-solving skills.
- Maintained detailed transaction records and prepared required financial reports.
Risk Specialist
North American Bancard
2013 - 2022
- Conducted detailed verification of applications, identities, and documentation to identify discrepancies or fraud.
- Interviewed applicants to confirm eligibility and accuracy of submitted information.
- Responded to incoming calls from merchants and agents, providing professional customer support.
- Maintained accurate electronic records across multiple platforms while adhering to regulatory requirements.
- Processed ACH files, garnishments, and legal documentation with a strong focus on accuracy, confidentiality, and timeliness.
- Identified trends and mitigated financial risk through consistent adherence to policies and procedures.
Education
High School Diploma -
Central High School
Detroit, MITimeline
Program Coordinator
Wayne State University – Center for Urban Studies (AmeriCorps)
2024 - Current
Teller
Comerica Bank
2022 - 2024
Risk Specialist
North American Bancard
2013 - 2022
High School Diploma -
Central High School