DANA MCAFEE

• As a sales representative and manager, contributes to achieving store goals using their customer service and product knowledge skills. Specialty Sales Associates are responsible for delivering the highest of Customer Service standards that exceeds customer expectations, and act as ambassadors of the brand, ensuring that all customers have a pleasant shopping experience
• Work with the Manager to develop a business strategy to reach daily sales goals
• Maintain continuous knowledge of the products and how each electronic item can be best suited for inquiring clients
• Building & maintaining strong relationships with new clients
• Presenting at client conferences & events
• Strong attention to detail
• Emphasize the features of products to highlight how they solve customer problems
• Manages transactions at the cash register with accuracy and efficiency

As an Armored Guard Driver, I maintain a heightened awareness of my surroundings, meticulously observing body language, environmental cues, and potential threats. My primary responsibility is to monitor the route, ensuring no vehicles are following us or attempting to obstruct our path. When parked, I strategically position myself near the entrance to facilitate the messenger's safe and efficient access to the building. While waiting, I actively monitor all cameras for potential threats. When the messenger is at an ATM, I ensure the area is secure by blocking access to prevent any vehicles from approaching. I conducted thorough area surveys to safeguard the messenger, vehicle, and ATM, prioritizing security at all times

• Team Player
• Activity Development
• CPR Certified
• Ground Patrol
• Detailed Activity Logs
• Attentive and Observant
• Security Team Coordination
• Weapons Handling
• Critical Thinking
• Crisis Management Plans
• Safety Inspections
• Asset Protection
• Protective Equipment Knowledge
• Safety and Security
• Activity Logging and Reporting
• Armed Security Guard Certification
• System Inspection and Maintenance

• As a Tech for Force Security we specialize in troubleshooting, programming networks and security device installation
• I’ve provided technical assistance and support related to computer systems, hardware, and software
• My expertise in cabling, device upgrades, and customer service plays a key role in maintaining reliable secure network operations for clients
• I provided support to clients by conducting service calls, answer inquiries, address system user issues in a timely manner
• Installing cable and terminating a patch panel
• Network and cable installation between IDF-MDF-MPOE
• Installed different wiring types: Coaxial cable RG59, RG6, RG11,..,CATS, CAT6, CAT6A, CAT7, 2413, 6300FE, 6300UE, 658AFE, and fiber optic
• Working on DMP and Mob tix certifications
• Customer Oriented
• Good Communicator
• Customer Service (2 year)
• Business Analysis (2 years)
• Landscape Maintenance (2 years)
• Computer Skills (2 years)
• Mechanical Knowledge
• Network Support
• Network Installation
• Cabling
• Troubleshooting
• Technical Support
• Help Desk

• Received daily delivery instructions and route assignments from dispatch.
• Ensured accurate completion of all paperwork associated with deliveries.
• Loaded, secured, and unloaded cargo in a safe and timely manner.
• Verified accuracy of items loaded onto truck against shipping documents.
• Communicated regularly with dispatch regarding any delays or issues encountered on routes.
• Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

• Diagnose and detect mechanical faults in cars manually and use of computer diagnostic programs
• Examine vehicle engine and parts to ensure they are working properly
• Test and inform owners of overall condition of the vehicle, replace damaged or worn out vehicle parts
• Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups
• Create repair orders with all necessary vehicle and customer information
• Keep up to date with all factory technical service bulletins and campaigns; and complete all necessary manufacturer training
• Maintaining detailed documentation of work being performed on customer vehicles
• ASE certified
• Express Lube
• Oil Change
• Automotive Repair
• Auto Service Management
• Automotive Diagnostics