Danyshka Rivera
New Haven
Summary
Detail-oriented Certified Pharmacy Technician specializing in oncology pharmacy. Coordinated complex treatment regimens and verified therapy plans while navigating insurance approvals and promoting medication adherence. Bilingual in English and Spanish, enhancing communication with diverse patient populations and ensuring accuracy and compliance in hospital and specialty pharmacy workflows.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Specialty Pharmacy Oncology Liaison
Yale New Haven Health System
Hamden
10.2024 - Current
- Facilitated communication between oncologists, pharmacists, and care teams to promote seamless continuity of patient care.
- Managed prior authorizations, insurance approvals, and appeals for high-cost treatments, facilitating timely access to therapies.
- Proactively resolved insurance and access barriers to prevent delays in treatment initiation.
- Monitor and support patient adherence through follow-ups, refill coordination, and outreach.
- Assisted patients with enrollment in copay card programs, improving access to necessary medications.
- Coordinated referrals to Medication Assistance Programs (MAP) team for additional financial support.
- Reviewed and verified treatment plans for completeness and alignment with prescribed therapies.
Pharmacy Technician
Yale New Haven Health System
New Haven
01.2023 - 10.2024
- Sorted and delivered medication orders including stat orders, new orders, refills, stock outs, transfers, and recalls with high accuracy.
- Picked, prepared, packaged, labeled, and delivered medications to patient care units for timely access.
- Assisted pharmacist in providing pharmaceutical care to ensure continuity of patient support.
- Responded to nursing and provider inquiries through telephone, in-person, or electronic communication.
Pharmacy Technician
New Haven Pharmacy
New Haven
12.2021 - 12.2022
- Supported pharmacist in managing high volume of prescriptions and addressing customer inquiries effectively.
- Collaborated with peers, technicians, and pharmacists to prioritize and ensure timely completion of medication orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Handled telephone inquiries to provide accurate information and assistance to customers.
Education
High School Diploma -
Dr. Cortlandt VR Creed
Skills
- Team collaboration
- Pharmacy operations support
- Workflow optimization
- HIPAA compliance
- Problem solving
- Medication dispensing
- Prescription labeling
- Quality assurance
- Oncology Knowledge
Certification
- Certified Pharmacy Technician PTCB, 08/01/24
- Immunization Certification APHA, 02/01/25
Additional Information - Location
North Haven, CT
Activities
- NCODA Fall Summit 2025
- NCODA Spring Forum 2026
Timeline
Specialty Pharmacy Oncology Liaison
Yale New Haven Health System
10.2024 - Current
Pharmacy Technician
Yale New Haven Health System
01.2023 - 10.2024
Pharmacy Technician
New Haven Pharmacy
12.2021 - 12.2022
High School Diploma -
Dr. Cortlandt VR Creed