Danzan Bembeev
Brooklyn,NY
Summary
Reliable employer with a proven track record at Level Restaurant & Bar, enhancing customer satisfaction through exceptional service and a knowledge of liquor, beer, and wine. Adept at multitasking and fostering a team-oriented environment, I excel in fast-paced settings, significantly improving efficiency and guest experiences.
Overview
3
3
years of professional experience
Work History
Bartender
Level Restaurant & Bar
New York, NY
01.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed strict recipes and drink measurements to minimize product used.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Drink Runner
Level Restaurant & Bar
New York, NY
09.2023 - 01.2024
- Maintained cleanliness of the bar area, assisting with restocking and organizing supplies for efficient service.
- Provided exceptional customer service, addressing guest concerns or special requests professionally and politely.
- Increased overall staff productivity by proactively anticipating needs of fellow team members and offering assistance when appropriate.
- Ensured accurate drink orders by thoroughly reviewing tickets and communicating with bartenders.
- Assisted with special events or promotions as needed, ensuring guests enjoyed a memorable experience while visiting the establishment.
- Managed high-pressure situations with poise, consistently delivering quality service during peak hours.
- Enhanced customer satisfaction by promptly delivering drinks to guests in a timely manner.
- Demonstrated knowledge of menu offerings, providing recommendations to customers when needed.
- Improved guest experience by quickly clearing empty glasses from tables and bar areas during busy periods.
- Maximized efficiency by carrying multiple drink orders at once, reducing wait times for customers.
- Collaborated with waitstaff and bartenders to ensure seamless communication and coordination during busy shifts.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Barback
Level Restaurant & Bar
New York, NY
05.2023 - 09.2023
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Replaced empty kegs and soda syrups.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted in setting up and breaking down bar area for special events.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Delivered food to customers at bar and tables.
- Learned how to make wide variety of mixed drinks.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
- Collaborated with kitchen staff to expedite food orders for bar patrons, leading to improved guest satisfaction.
- Operated POS system to collect payments from customers.
Server
Tashkent Restaurant
New York, NY
04.2023 - 06.2023
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Reduced wait times for guests by optimizing table turnover rates through proactive communication with servers.
- Managed scheduling for Number servers, maintaining adequate staffing levels while accounting for personal employee needs.
Server
Silk Restaurant
New York, NY
01.2023 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Drink Runner
Silk Restaurant
New York, NY
11.2022 - 01.2023
- Maintained cleanliness of the bar area, assisting with restocking and organizing supplies for efficient service.
- Provided exceptional customer service, addressing guest concerns or special requests professionally and politely.
- Increased overall staff productivity by proactively anticipating needs of fellow team members and offering assistance when appropriate.
- Ensured accurate drink orders by thoroughly reviewing tickets and communicating with bartenders.
- Managed high-pressure situations with poise, consistently delivering quality service during peak hours.
- Enhanced customer satisfaction by promptly delivering drinks to guests in a timely manner.
- Demonstrated knowledge of menu offerings, providing recommendations to customers when needed.
- Improved guest experience by quickly clearing empty glasses from tables and bar areas during busy periods.
- Maximized efficiency by carrying multiple drink orders at once, reducing wait times for customers.
- Monitored inventory levels of beverages and supplies, alerting management when restocking was necessary.
- Collaborated with waitstaff and bartenders to ensure seamless communication and coordination during busy shifts.
- Contributed to positive team atmosphere, supporting colleagues in various tasks during shifts as needed.
- Assisted bartenders in preparing garnishes and glassware for specialty cocktails, streamlining the drink-making process.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Prepared hot coffee and tea according to customer requests.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Barback
Silk Restaurant
New York, NY
09.2022 - 11.2022
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Assisted in setting up and breaking down bar area for special events.
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Learned how to make wide variety of mixed drinks.
- Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Greeted customers and provided friendly, knowledgeable service.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
Server Assistant
Silk Restaurant
New York, NY
05.2022 - 09.2022
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing
- Closely observed customers to promptly identify departing guests and free up tables for incoming guests.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored dining room inventory and replenished as necessary.
- Assisted wait staff with timely food delivery and guest requests.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.
Server Assistant
Cats On The Bay Restaurant
New York, NY
07.2021 - 05.2022
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Assisted with dining room set up prior to and after service period.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
- Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Demonstrated knowledge of menu items, promoting daily specials and upselling appetizers or desserts when appropriate.
- Assisted customers with seating and menu selections to support fast-paced restaurant operations.
Shop Assistant
Saint Petersburg Shop
New York, NY
03.2021 - 06.2021
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Checked incoming orders and organized new stock.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Greeted customers entering store and offered assistance with requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Assisted in training new hires on store procedures, policies, and product knowledge.
- Reviewed prices and performed audits to detect and correct price discrepancies.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Edward R Murrow High School
Brooklyn, NY05.2023
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Patience and Tolerance
- Menu Memorization
Accomplishments
- Won the Championship in Greco-Roman wrestling of the Southern Freda District among juniors
- Got the 10th place in the ranking of folk style wrestlers in the New York State among juniors
- Took second place at the championship in Greco-Roman wrestling of the Republic of Kalmykia
Languages
English
Professional Working
Russian
Native or Bilingual
Timeline
Bartender
Level Restaurant & Bar
01.2024 - Current
Drink Runner
Level Restaurant & Bar
09.2023 - 01.2024
Barback
Level Restaurant & Bar
05.2023 - 09.2023
Server
Tashkent Restaurant
04.2023 - 06.2023
Server
Silk Restaurant
01.2023 - 05.2023
Drink Runner
Silk Restaurant
11.2022 - 01.2023
Barback
Silk Restaurant
09.2022 - 11.2022
Server Assistant
Silk Restaurant
05.2022 - 09.2022
Server Assistant
Cats On The Bay Restaurant
07.2021 - 05.2022
Shop Assistant
Saint Petersburg Shop
03.2021 - 06.2021
Edward R Murrow High School